January 2024 by Jane Anderson
Fantastic choice of books and gifts, polite and helpful staff who were extremely busy.
January 2024 by Rob Hart
Great choice of books even just after Christmas. Got what I wanted. Friendly staff.
January 2024 by Pippa Townend
Great bookshop. Wide selection of books available. Cafe on site
January 2024 by Michael Ainsworth
Review based on the cafe.Friendly staff, and a small selection of cakes and toasties.However the the cake and toasties I had was very nice and far exceeded my expectations.
December 2023 by Billy Adam
Brilliant shop for all your book needs. Staff are excellent and knowledgeable.
December 2023 by cheryl Threadingham
Gorgeous book shop - really well stocked and easy to find things. Staff were lovely too! Cafe was really cool.too!
December 2023 by peter free
A nicely sized shop which doesn't seem as big as some Waterstones but plenty of stock covering just about every genre and subject for every age group.
December 2023 by Paul A
We got a 'too good to go' from the cafe. It contained 4 raw cheese toasties and we were in the centre of York with no way to toast them. What a waste ?
December 2023 by Rachel Yarrington
Staff always seem friendly and helpful. Excellent selection of my taste of books ??. Good coffee shop upstairs, lift available.
December 2023 by Susan Bamford
I found what I required quite easily, but there was a long queue to pay. The cafe is nice but if there are no tables available one will not be served.
December 2023 by Gary W
Came in to grab a book for my nephews and a present for my partner. The present for my partner was in stock as a set but not individually so James offered without prompting to break apart the set so I could get the book my partner wanted which was exceptionally kind of him. Lottie on the till put it through for me and was also very kind, explaining that we could still get the points on the loyalty card without my partner seeing what the purchase was. Delightful service from them both, I'll absolutely be back soon!
December 2023 by Garry Goodge
Great bookshop, they run a click and collect system if you're after a particular title. There is also a nice little café too.. ?
December 2023 by Susan Kim BROWN
I love Waterstones, but I do wish there were more staff present to help with queries.The coffee shop is an added bonus, although I find the Staff very slow.
December 2023 by Alec Cartwright
Great bookshop with friendly staff, always willing to help. Books and games spread over several floors with a lift for those that need it. Includes a cafe space as well.
November 2023 by M Hurst
Visit was mostly for a cafe stop. Book shop nice. Cafe a bit cramped. Staff friendly. Tea pots need a deep clean, as tea scum was flaking off the inside the pots into our tea when being poured.
