August 2025 by jakkula ajay kumar
even i finished my contract also they charged me 4 months for my device also even they did not send any emails when i called customer care they simply telling your contract finished if i finished my contract why they charging simply disconnect my number i don?t think so choose this net work good for you and think about one more time if buying any product even i don?t wont give one star also but i don?t have any choice that?s why even this office only thinking about sale ,not for existing users and they will give simple one advice call customer care
June 2025 by Ashish Kumar bhuj
Remi is very helpful server in three. Thank you Remi
June 2025 by surya bhai
The service is great, and I have visited many times and consulting with Remi is really helpful and satisfying. Thank you for everything.
June 2025 by Ann Mcnamara
Remi and Alex are always great. So nice to have a store I can visit with any questions. Thank you
May 2025 by Kripajan Dhungana
I?m paying more than £33 for my SIM plan, and now I see the same plan for less and it shows me an option to upgrade online?but I can?t even upgrade or change the plan without paying one time payment of my full remaining contract length. Why?
I have two devices and plans with Three, and I?m paying almost double the price of a new customer offers. Even when I try to change or upgrade, I get nothing. You may gain one , is it good to lose the existing one??
At least give me the option to switch plans, even if the contract gets longer (Good for you).
Take as much as you can now?later you won?t get the chance. ???
May 2025 by Darren Doyle
No help at all just told to call three or go online
April 2025 by Huseyin Kaya
The staff at this branch use deceptive and fraudulent methods just to make sales. I simply wanted to switch my prepaid SIM card to a postpaid plan. Instead, they opened two new numbers under my name without my consent and transferred my original number to another operator. Then, they told me to return to the branch after three days to switch back to Three. This branch deceives people and acts dishonestly. I strongly recommend staying away.
April 2025 by Mehmet Polat
Today, I wanted to switch my prepaid plan to a contract. Without my knowledge, two new contracts were opened, and my current number was transferred to Vodafone. Then, after three days, I was told to come back and switch it back to Three. They are misleading customers to make sales. This kind of practice is absolutely unacceptable.
March 2025 by Richard Neill Horie (Neill)
Long queue with limited queuing space if it's busy?, but staff were very helpful. Remi in particular was extremely friendly and assisted me with recycling some old phones.
December 2024 by Paul Walters
Great service John very helpful
November 2024 by Christi Char
I visited 3 to purchase a phone. Remi (I hope I tell the name right) What a gem! super helpful! So quick service and so informative for what I needed to know about my phone! Thank you very much for helping out and for the lovely service!
October 2024 by Brian May
Very poor. Tried to sell me a product I didn't ask for or need and the product they did sell me was not fit for purpose. Ended up going to the Wakefield store and a different story alltogether got great service and saved me money.
June 2024 by Lorraine Beaumont
Tried to get a SIM card for my disabled brother, I was told over the phone they needed verification off him for it to go ahead and a phone call would be acceptable , when we saw my brother he told them it was fine for me to deal with it , I was then told that wasn't good enough and we had to go into the store with photo ID, we drove into York , my husband took him in with his photo ID, which was on his disability card, only to be told they couldn't use that, it had to be a driver's license ,which he clearly wouldn't have, or a pass port.
We were then given a number to ring to sort it out, exit two annoyed ,frustrated people?
My husband felt the poor lady who he spoke to was embarrassed about the situation and the manager lacked any real interest in helping resolve the problem.
April 2024 by Sonam Choden
Worst network ever
February 2024 by dave greatorex
Good service and reasonable prices for contracts.
