March 2024 by Jason Fair (Nomadic Nerd Project)
Had a great experience getting a butterbeer. It was tasty by not being as sweet as the Universal Studios ones. It's almost as good. My main gripe was that they didn't chill the bottles before making the drink. Having it warm was not ideal and I thought about knocking down a star, but I think it's more for the presentation. The design and theme of the place is great and I love all the fun potions.
March 2024 by Jonny Norman
Good fun, John made the experience.Kids loved it, and potions/drinks were delicious.
March 2024 by Emily Neep
We did the potion making experience with Kai and had an absolutely amazing time. The staff are super friendly and helped make the experience really enjoyable. Kai in particular was brilliant, and reallg made the experience one we'll remember! Thanks so much! :)
March 2024 by Amy McL
Absolutely loved this place the guys in there are so friendly and have a good sense of humour and give a good bit of banter and that just gives the whole experience a bit more of a magical feeling will definitely be back again ?
March 2024 by Trevor Dunn
Absolutely outstanding experience! John and Kai were absolutely superb their personalities and enthusiasm made our experience! they bounced off every comment with such quick witted funny responses I can?t wait to do it again!
March 2024 by Bethany Hitchen - Grant
We visited the Potions Cauldron for the 18+ potion making experience yesterday for my friend?s hen party, and haven?t stopped talking about it since! From what I can see of other reviews the team have taken on board the feedback, and the potions making part is definitely more hands on. we made 2 different cocktails, with very generous measures, both of which had different mechanics and fun things to do, and was super hands on and interactive. We even got to take the second one away with us!! We were also allowed to bring the dogs in which made things so much easier for our little group!Kai was absolutely incredible, and very entertaining which brought the experience to a whole new level! We?d go back again just for their performance!!10/10 would recommend to anyone looking for a fun start to a night out!Love from Hairy Wand Wafter, Beth, Kelsey, and the pups
March 2024 by Steve Mathers
A fantastic place to visit! We called in today to purchase a few 'potions' and were treated to a wonderful example of showmanship and impeccable customer service from Georgia and especially from John! Will definitely be visiting again in the near future. Would recommend a visit to this establishment any time you are in York!
February 2024 by chen jun
Not really understand why it becomes popular among tourists. Just normal beverage with cream.
February 2024 by Zoë Marie Walker
First time visiting and easily my favourite experience on the shambles, so good I went both days of my visit and equally both days served by 2 different men just as fun! The first visit was greeted by a man who was in full character instantly cheerful & magical even for an adult! He was very chatty, polite and showed me how to make the potions shimmer in the most fun way! Left with a cola and gorgeous free bag & really added to the magic of the shambles. I visited again the next day as I enjoyed it so much the first and wanted to make some more purchases! Again greeted by a great host / actor. Instantly funny & magical. Was so helpful & even gave me my tankard half price with a free cola, really really cheered up my day & cant wait to try all my magical treats. Would highly recommend for adults & children. Lovely shop & staff. Thank you so much ????
February 2024 by Jaz Arnold
We did the 18+ potions making class with Kai and it was brilliant- as soon as we entered the shop both workers were in great and humerous character which set the scene for the whole experience. They were funny, confident and knowledgeable and it made such a wonderful afternoon! Would 100% recommend and would definitely do again! Kai was brilliant entertainment
February 2024 by Rhiannon Stainthorpe
An absolutely amazing place to visit. The staff who were in the shop today were super helpful, both Lee and Kai were welcoming and funny. I appreciated the jokes and the information they provided. I bought a bottle of witches brew from them, will be returning again tomorrow to purchase one of the legendary magic slushes, I?m intrigued to see them. I can?t thank them enough for today as I wasn?t feeling particularly great but left that shop feeling remarkably better, they really do cast a spell on you. I will definitely be bringing my daughter and younger sister in for a visit one time! I?ll also be passing on my experience to all my friends with the hopes that they visit too. Thank you for the best shopping experience I?ve had in York today.
February 2024 by april long
Went down the shambles today and was served by these lovely two in the potions cauldern. Some of the best customer service I?ve ever recived super happy and inviting definitely will come back again. And the slushys are also amazing:)
February 2024 by TOPAZ
These two persons is REALLY REALLY RUDE AND RASICT AS HELL ! ?? DONT try to take photo in the shop , you will get scold loudly by them infront of the crowd. Come on , you two are not the focus point, we taking photo of the aesthetic of shop is good enough , not you ? . But if u don?t like then please try to stand a side. Is not like we don?t spend money in ur shop .We do spend lot of money in the shop too. If you don?t want your trip mood to be ruin . Please avoid this two person. really shame of you KAI ur lovely partner
February 2024 by M&A
Only Tried the butter beer as there were way too many people, but it tasted good and staff were very funny and friendly! Would love to join the experience next time~
February 2024 by Audrey Li
Great! Came here a summer ago and drank the most awesome slushie! Very cheap, magical, and tasty! The flavors are great, and the stuff was really helpful. Great place if you have a few minutes and want a cold treat.
