July 2025 by Jeanette Sparks
Staff are completely obsessed with their own tasks and conversations with other colleagues. The is no urgency to help or serve customers. This has been going on for months with a certain female member of their staff. As the service is still so bad, left and went to Tesco 30 yards down the road. Would recommend all do the same as you are recognised as a customer with them. What a disgrace for Sainsbury's Local.
July 2025 by Pat W
Not the best customer service. Member of staff at the counter surly and offhand.
March 2025 by Amy Pears
Store is clean and tidy, usually well stocked and is in a really convenient location with good opening hours.
However, it isn't very well optimised if you?re looking to use smart shop, and staff - particularly the girls on evening shifts - tend to loudly chat and gossip to each other via their headsets. The fact they?re always mid-conversation makes it a little awkward trying to ask a question or get help on a self scan till (often need to go looking down the isles for someone to help).
I recently asked a girl if they stocked a certain item - her reply was blunt with no apology or friendliness. Then it was straight back to chatting with her colleague after answering.
Decent store for grabbing what you need but I?ve come to expect pretty rubbish customer service sadly.
February 2025 by Jack Barton
Fantastic Sainsbury's, a must visit for any Sainsbury's fan.
March 2024 by Kristian Groenseth
Friendly and helpful staff!
January 2024 by Kyra McCready
Excellent shop. Convenient location, wide range and good stock of items. Staff was friendly. The shop was clean.
August 2023 by Ander
A local supermarket where yo can have every basic food
June 2023 by Steven Pearson
Good place for food if you have a busy lifestyle
July 2022 by Roland Andrews
Convenient location, wide range and good stock of items.
March 2022 by Faye
I have no idea why this branch have taken on the eBay Click \\u0026 Collect service. I have had two parcels sent there (both purchased on the same day) and both were returned to their respective senders as they were apparently \\\"rejected\\\" by whoever was on shift at the time of their delivery. If employees can't be bothered dealing with it, the service should not be offered on the eBay website.
May 2021 by Michael Scott
A Fantastic store with everything you will need and helpful and friendly Staff. Sainsburys is well located in the City Centre.
January 2019 by Aaron S.
Located on Piccadilly in the centre of York, this is a typical branch of Sainsbury's Local, it is clean and fairly modern. I visited here to pick up some essentials such as milk to pick up some essentials on my way back to the Doubletree by Hilton York, where I was spending the evening. The store is pretty much your average Sainsbury's convenience store, the selection is okay but not excellent and it is open until 11 pm every day which is ideal for the location. The store basically has most things you'd want in a convenience store, despite certain issues such as the staff not seeming too friendly which was a shame and the issue with the condition of some milk, for example, the first one I picked up appeared to have some sort of leak, so that was frustrating. Satisfactory, average convenience store so I feel this Sainsbury's Local branch in a good location in York centre deserves a slightly generous three-star rating.
January 2019 by Leon Barnfield
What a fantastic stocked Sainsbury's this store was so well presented and the staff were extremely friendly the storm was clean and in a very good location for a quick food shop.
December 2018 by Alan Templeton
Good little shop
October 2017 by Michela Salogni
The prices are not bad, but there is not a great variety and the place is quite small..
