December 2023 by Stuart Allen
The most warm and friendly team that run the post office, I use it as I only live around the corner. From taxing the car to sending parcels and important documents safely.I popped in Wednesday to send some cards which contained money and the staff told me which was the safest thing to do. Well done and thank-you.
December 2023 by Paul Jones
Don?t try returning an Amazon parcel here. Despite booking a return at this Post Office through the Amazon website, the counter assistant refused to process the parcel for unclear reasons (and in an unfriendly way).
September 2023 by GreenTeaKozza
Good postal services, lukewarm friendliness from staff. Beware when depositing cash - magic tricks can occur with notes disappearing during counting.
July 2023 by Sergei Novodvorsky
Nice place with super helpful personal.Sent posts twice, didn't encounter any issues
October 2022 by Paul S
Update: 28.09.2022 Upgraded from 1 Star to 4 as the woman was great today when visiting and quiet. In the past however I have been overcharged when sending a large letter and they charged for small parcel and was only a car key in a padded envelope. I questioned the man once before and he found it did fit through the guide slot they have but today he just charged for small parcel and only weighed 0.074kgs too costing £4.70 and should've been £2.45. Keep an eye on them!
May 2022 by Linde Schuster
My package was guaranteed to arrive today. At nearly 5:00 P.M.I checked with the post master, he very carefully checked every package there. I left down hearted, as it was not there. The kind Post Master offered to call the hotel I was staying in if it was delivered prior to his going home. He did call shortly after I returned to the hotel. He was so very kind and thoughtful. I was very relieved and happy.
March 2022 by Sulthana Shifa
Most efficient post office in York. Nussy always delivers great customer experience and you can be confident your post will get to where it needs to be on time. She's the best
October 2021 by Phillip R
Rarely open but perfectly fine when it is.
September 2021 by Cat Bell
I've been in here numerous times and each time I get served by a really, really rude woman. Why run a post office if you don't like working with people?Save yourself from being given dirty looks and rude words and go elsewhere. This will be my last visit to the micklegate Post office.
June 2021 by Yellow Castle
The woman, who i assume is the owner as she's almost always there, is beyond rude. Absolute zero customer service or even a smile or a thank you - aka the bare minimum. I think particularly now when its such a difficult time its a disgrace that she's so cold and rude. Believe me, I would much rather be giving birthday/Christmas presents etc in person and not have to use the post office at all but obviously that's not an option currently. So to have to go in and deal with someone so unprofessional is a joke.
April 2021 by Leo Hancill
Took a parcel to this post office on 20/01 to be shipped to Germany, for which I paid £40.Rather than fill in the full details for the parcel, the assistant only added the initials of the recipient name and address as well as the post code (my receipts show I filled all this information correctly).As a result the parcel was then stuck in Hamburg until 26/02 (over a month) 350+km from the delivery address provided.After many calls to ParcelForce they informed me that it was being returned to sender. On 27/02 the parcel then finally/somehow found it's way to the intended delivery area, where Deutsche Post were asking for ?450 to hand it over. The value of the parcel is only £150. I again spoke to ParcelForce who informed me that this may have been because the contents and value were not added to the shipment details by the same PO assistant. Furthermore, the recipient was able to see the parcel and reported that it was in poor condition and was partially open.Completely disgusted by the whole fiasco, and I shan't be using this post office again. Also leaving bad reviews for Parcelforce and Deutsche Post/DHL - I accept that Brexit has added a lot of complexities to international shipping but utter incompetence on top of this certainly doesn't help.
December 2020 by Karen Gordon
Good local post office with all services you would expect
December 2020 by Takuya Ogawa
Called several times but received no answer most times I called. I got through once and staff was not helpful at all
November 2020 by stephen wells
Best Post Office in York! Lovely staff, very helpful and efficient. They always go out of their way to help. Can?t fault them. I won?t go anywhere else. A big thank you from me for your continued help and support ?
November 2020 by Katy Knowles
I've been using this post office for the past 2 years and cannot fault their service. The owners are always so welcoming and helpful, and they love saying hello to my dog who is always welcome too!
