March 2024 by Lynne John
Welcomed and Seated quickly. Order taken and despite being very busy the food came in a timely fashion.
March 2024 by Aaron S.
This Pizza Express is located on the upper floor of the York Designer Outlet, with McDonald's, Five Guys and Pret nearby, this represents one of the few non-fast-food options within the mall. The interior might not be as pretty as the newer Pizza Express locations, but I can understand it'd be hard to make said changes with it being a mall location. PRO TIP: Be sure to take advantage of their Pizza Express Club loyalty scheme on their app, after just a couple of visits you can get a bunch of freebies to make your trip more affordable. Without these offers, it can be a little pricey however once you unlock the gold tier you're able to get bonuses such as a free soft drink, bottled water, dough balls, coffee and Dolcetti and the list continues. I visited on a busy Saturday and was able to get a table pretty much straight away, despite being very busy, I appreciated how I was able to get a table and they didn't let service standards slip, as many locations do when they're busy, the food took a bit longer to arrive but I was fine with that as they were busy after all. The staff were friendly but they did appear to be a little short-staffed, I did have to wait a little while to pay with my gift card and after mentioning a minor billing issue, these issues were sorted. I ordered my usual Pizza Express order, a gluten-free Pollo Pancetta, the staff member was happy to find it on the legacy menu and make it for me, after confirming with the chef that they still had the ingredients to make it. The pizza tasted good, there was a nice amount of toppings, and the pancetta was extra crispy and cooked very well. I ordered gluten-free dough balls as a side with my pizza, which were fine, they paid attention to ensure all food was brought out at the same time, which again is an issue I've had at other Pizza Express locations who didn't do this, despite clearly requesting it. My guests ordered the Margherita Pizza on a Romana Base and were also happy with their pizzas. Prices do seem slightly higher than most other Pizza Express locations, likely down to the rent in the Outlet Center, it only worked out 50 p extra on the pizzas, and I'm not sure what the difference was on the other items our party ordered. 4* - This is a good Pizza Express location showing good standards of service and food quality even when busy. Milestone review #4300
March 2024 by Lorena Monterrosas
The flavour is fine, however the portions are very small compared to the price, the pizza was large however it was paper thin. The restaurant is quite ugly and the service is average.
March 2024 by Beverley Picksley
Great food and
March 2024 by Sandie Miller
Plater were cold food was cold customer service non existent, weren?t asked how food was and when I suggested the chiefs made sure plates and food were hot no interest was given
February 2024 by Paul Harrison
It's Pizza
February 2024 by matthew mangham
Food value for money very tasty,Stuff every friendly and helpful.Wheelchair accessibility: Can't do enough for us,when we come in with the wheelchair.
February 2024 by Mr WA
Great Pizza. Quick friendly
February 2024 by Info Stored
Arron was fabulose quality staff and quality food. Exceptional pizza and what a nice time. Thanks to all for making this nice as said to AM staff make it a wonderful place. Defo come here again with my bestie for sure next
February 2024 by Vince Murray (Vinnie)
Customer service was great thank
February 2024 by Adrian Yli
Very nice
February 2024 by ????? ?? ?????
Bad service! Order one get different!!!!
February 2024 by Jay Micklethwaite
Excellent service and food was great. Would definitely go
January 2024 by agarys
Great lunchtime venue in a busy shopping outlet. Food drinks and service was very good. Great seats in an open plan area.
January 2024 by Lucy Hale
Was very impressed with the friendly team and the ease they found us a table. We were a group of 9 people and two were in wheelchairs. My elderly parents were pleased that they were catered for without any fuss. Thank you.
