September 2023 by Michael Walker
Great service order shoes on Tuesday into store Thursday pickup Friday. Excellent customer service from the staff
May 2023 by Chili Palmer
Awesome customer service
March 2023 by olly hacking
Love my new boots
February 2023 by Philip Campbell
Well pleased. Picked up a bargain pair of shoes
November 2022 by Zoe Dearlove
Great shoes & bags at Good outlet prices. ??
August 2022 by Anne Pierce
Lovely shoes , good discounts unfortunately my friend didn't get her first choice but returned later and chose another pair. The assistant was very helpful.
August 2022 by Debbie Haller
Have been trying to ring the York outlet since yesterday at approx 3pm. Just rings out. No answer, no answering service. Customer service line is also down. Poor after care
August 2021 by Kim Mcknight
Had to purchase a carrier bag, not amused when other designer shops give them away. I hate advising for stores that charge for carrier bags.
August 2021 by Lynn Illingworth
Oo got my trainers there lovely friendly very helpfull
August 2021 by Julie Hardy
Helpful and very nice, cheery staff.
August 2021 by Mel Hunt
Absolutely cannot recommend enough, we bought a bag from here, there was a problem with the item which was not identified until we got home. (We live about 80 miles away). Called them regarding the issue, the member of staff who took the call just made the whole process so easy, organised collection of the item, and the replacement without any issue at all, lots of companies could take a massive leaf out of their book with their customer service, absolutely second to NONE. Thank you for resolving this so efficiently.
July 2021 by pauline garland
Very good social distancing. Friendly helpful staff. Very good prices.
July 2021 by Albert Moncur
Not my favourite but certainly is my better halfs lol
July 2021 by Joanne Kirk
Lady's where very attentiveCame away with 2 bags
September 2020 by Becka Ingram
Fantastic store, service is impeccable. Felt like a premium customer which isn't always achieved at outlet stores. The prices are ridiculously good too, with new season stock at lower prices.