November 2023 by rauand abdullah
They don?t pick up the phone on Saturdays. You?re always on hold. They said they?d have my laptop fixed in 20 workings days, After 2 months they still hadn?t started working on it. I had to call them and tell them to just return the laptop. Called her three times during the week to update me and she still didn?t and kept forgetting apparently. At that point I had lost trust in the company and they had the audacity to ask for my laptop password, so I just no thank you please return my laptop. Would probably be better if the company could get more staff to work more efficiently than have people wait 2-3 months for a laptop to be fixed.
November 2023 by Emma Sawyer
Sent a switch lite to be repaired after enquiring whether the faulty charging system could be repaired.Sent back all fixed and ready to play in about 2 weeks.Good communication from company.Money very well spent.
October 2023 by Hazel Thomson
Fantastic service from these guys, we had a ps4 needing repaired. Great communication throughout the repair and delivered when I asked for a certain day to be delivered. I'd definitely use this company again for any tech repairs in the future and I'd 100% recommend to family and friends.
September 2023 by Valerie Clarke
Recently I had my Ipod Classic repaired by this company, fantastic service from start to finish. I would recommend Gamer Tech to anyone. I was sure my Ipod Classic was going to end up in the bin, so I was very happy to find that it could be repaired. The repair cost was cheaper than expected & Charlie was a lovely person to deal with . THANK YOU EVERYONE.
September 2023 by Rash Rahman
Needed my Nintendo Switch repaired, and all my local shops would not take on the job due to the complexity. So I decided to try online and GamerTech were great. Not only was it an easy process, they had no problems taking on the job and delivered on their promise. A few weeks down the road my Switch is still going strong. Special mention to the customer service team who were also great throughout via calls/emails.
August 2023 by Ben Anderson
What a fantastic service from start to finish. Took only 3 days and I had my Xbox back completely repaired. So pleased. Paid £60 with pick up and delivery included. My Xbox needed a replacement laser. Constantly updated every step of the way. Thanks guys, keep up the good work!
August 2023 by shantelle campbell
This is my first time using them so I was a bit worried at first but opted for courier service and it came the next day, 3 days later they had received my sons switch and had started working on it. Couple days on and it was back with me in working order. Gamer tech is fast, great value for money and fixes your devices properly first time round and No hidden costs. I will be a loyal customer from this day onwards.
August 2023 by Benisjammin Anderson
What a fantastic service from start to finish. Took only 3 days and I had my Xbox back completely repaired. So pleased. Paid £60 with pick up and delivery included. My Xbox needed a replacement laser. Constantly updated every step of the way. Thanks guys, keep up the good work!
July 2023 by Ryan West
Was extremely nervous shipping my PS5 to York from Hull but they made the experience really reliable by having the package tracked and taking pictures and emailing me once they had received it. They also kept me posted along the way too, once fixed and after, to make sure everything was running fine and gave me a call after to let me know it was all okay and if they could ship it back. I sent it off on the Thursday, they emailed with all the updates on Friday and I received my Playstation back on the Saturday morning and so far everything is working perfectly. Would definitely recommend them, price was reasonable and got my playstation back quicker than I was expecting! Brilliant service.
July 2023 by Jay
The most helpful man ever. Thank you so much Dan you are an absolute life saver. Decent prices, quick service and really great staff, you couldn't ask for any more!
July 2023 by Tara Irving
Phenomenal service and great value. I had my sons Ipad screen repaired after he had broken it for the 3rd time. Best repair service we have used. We were kept fully aware of the process the whole way through via email updates. The delivery service was so convenient and speedy. I had my son's ipad repaired and returned in perfect condition in less than a week.
July 2023 by Bill Whitehall
Recently sent my Japanese Xbox 360 for repair to Gamer Tech, their excellent customer service knew the problem exactly when I explained it and it was repaired in no time at all. Very happy with my experience, all round great service.
June 2023 by Joe Richards
Absolute lifesavers - my PS5 was shutting down randomly and I rang up to ask if they could help, the lady on the phone immediately knew what was wrong and helped me with booking it in for a full service. I was a little bit anxious when I got home but over two days later, the problem is totally fixed. Really friendly guys down at the unit too who were all really communicative and helpful.Really can't rate these guys highly enough! Will be using them should I need to in the future!
June 2023 by Nat Adcock
There was a problem with DPD and the console wasn?t getting delivered. I phoned the shop and they did an amazing job of chasing DPD, got hold of the console, repaired it and returned it in 1 day and it was with me the next day. They repaired a Switch Lite joycon problem - it?s been drifting for over a year and so far cleaning it has worked, but that?s not fixing it any more so I was sure the joycon needed replacing. They did replace it for me and it?s all working fine now.
May 2023 by Christina Power
First time we have used Game-Tech and they provided an absolutely brilliant service. They constantly updated us on progress throughout and the whole process was speedy and faultless. Would highly recommend them and wouldn't hesitate to use them again.
