September 2023 by Andrew Gibson
Clarks is always decent. Staff seemed unmotivated and measured our daughter's feet incorrectly. Glad I went to the Clarks at York Designer Outlet to double check where service was excellent!
August 2023 by Tara Allardice
Went today to get my little ones first pair of pre walkers. The lady that measured his feet was so lovely and thorough and helped me choose the best shoes for him. She wasn't biased and actually recommended the cheaper pair! Will definitely come again. X
June 2023 by Brian Steeples
Good selection of shoes
April 2023 by Russell White
Good service, bought some great value shoes in their sale
January 2023 by James Hainsworth
Sadly no 0 star available, I have been a loyal customer for over 13 years, we went today to see about some trainers that have delamination, caused by what looks like a spray rubber over cotton on the trainer fronts, the product is used in the car industry and has known failure/issues. we were told shoes will only last or have a life of 6 months. We understand the feet grow and happy to buy more not an issue due to growth but not due to the delamination. We were spoke to rude and very sharpe with no help and in not so many words told they have lots of loyal customers and we won't be missed......... never again. Please Google clarks quality even watchdog have been investigating.... poor poor quality and finnished by the attitudes of staff.Just had a look, we have only had them 2 months and 4 days !!!!!!Sadly after singing about Clarks for many years, now I advise everyone to stay well away and please Google the quality issues.
October 2022 by Sharon Valentine
Great service from Lorraine here. She has the patience and the enthusiasm of a saint.
October 2022 by Rosie Pither
Shoes wY too expensive but the staff are great dod theirbest to sell me shoes
August 2022 by RACHEL EAGLEN
Really helpful staff, only downside is that it's expensive but you get what you pay for and the shoes have always lasted very well
May 2022 by alan betts
I have bought Clarks shoes for years for both work and leisure, but the mens choice here was shocking
March 2022 by Just me
Was served by a lovely lady (Mia) names on receipt, her and her little helper Saturday was fab with my little girl and also myself. Luckily had her feet measured again and she had gone up a size, perfect fit with room to grow. Excellent thank you ?
September 2021 by Hannah DW
The staff were super friendly and helpful. They were very understanding about my autistic non verbal son and put us all at ease. Would recommend, great sturdy school shoes too
July 2021 by Sarah Westlake
Gave up. Waited 30 mins and still waiting. No one's fault but life is too short. Will order from nike on-line
July 2021 by chris holliday
Went in with a toddler. Told to wait then ignored for 10 mins. Not even a polite acknowledgement that we were waiting.After much too long a email we went next door to Schuh kids and got much better service and a lovely pair of converse toddler trainers.
July 2021 by Sarah Smith
Visited today with my daughter who has additional needs. She was too anxious to enter the shop, a wonderful young lady came to my assistance, she was patient and kind, managed to fit a pair of shoes in the shop. You made my day Holly, thank you.
July 2021 by James Barton
Waited 20 minutes and left without being served. 4 staff and all apparently too busy to see us. The appointment who was 10 minutes late followed by the one who was 5 minutes early were seen before us who had been patiently waiting so I would give this place a miss unless you?ve booked.