March 2024 by Lee Toone
Was quite disappointed by the brief interaction i had quite recently in Cavendish Jewellers. I was taking 2 pieces, one for resizing and one for repair. I was told they don't work with bangles, which is fair enough as rings and bangles are quite different. I was then told they dont work with silver either. I don't think im being cantankerous in thinking this, but what jewellers wouldn't work with silver? I also thought the demeanour of the staff was not welcoming and borderline condescending.
February 2024 by Richard Pearson
I cannot recommend this jewelers enough. Excellent customer service and very clear communications. Joe was very helpful with getting the ring re-sized and arranging the delivery date. Thank you to all the team.
January 2024 by Russell Moul
Excellent variety of old & new jewellery and realistic prices. Very friendly & knowledgeable service. Its an old business with long term proprietors and staff.
October 2023 by Susan Simmonds
Went in today and was so pleased with our purchase I have been looking for a few years to replace my engagement ring that was taken in a burglary but it was such an unusual ring that I haven't been successful until today the girls were amazing and helped in everyway to show me many designs I left very happy thankyou
September 2023 by Fiona Wright
Absolutely amazing customer service going the complete extra mile to help us chose our wedding rings and getting them altered in time to make a very tight time schedule, ??
July 2023 by Kelly Amos
My husband bought our anniversary gift for me here on trip to york. When we arrived home there was an issue with the ring nothing too much trouble sent an prepaid envelope and will mend my item no cost to myself
June 2023 by nigel Harrison
Went in for some advice, very helpful and given free which is a surprise these days. Many thanks.
January 2023 by Mark Harmer-Ebdon
Definitely worth 5 stars , all the way !!!Absolutely amazing range to choose from.Friendly staff ! Even worth a good old North Yorkshire haggle with !!!
November 2022 by Anna Atherton
A nice selection of jewellery at a good price, but put off by the customer service. I did take my time trying on a few different things, then wanted to think about it. When we came back the store was closed, and they wouldn?t let us in. I appreciate we weren?t spending a huge amount (under £500) and perhaps they wanted to get home, but it just felt our custom wasn?t wanted. Fine if you want good value jewellery, but not if you?re looking for a special experience.
November 2022 by Kim Adams
A treasure trove of delightful things! Needs more than one visit to appreciate the beautiful & varied jewellery. Staff are welcoming & warm too.
October 2022 by Mark Forde
Great service, lovely staff very knowledgeable. Certainly use again.5 star company.
June 2022 by Sue Allford
I purchased a beautiful pair of Ruby and Diamond earrings from their store in York and was served by a lady called Dianne. The ladies they were very friendly and helpful and I will be going back for another visit in the next few months. Amazing collection of jewellery pieces, a range of prices for every budget, well worth a visit when you are in York ?
June 2022 by The Aesthetics Hub
Fantastic service, Julie was extremely helpful, honest, professional and patient. We were able to choose a new engagement ring along with two wedding bands when we visited today from Liverpool. The selection of Vintage and other jewellery was fab. Highly recommend and hope to visit again soon for some other pieces! Thank you Julie and Cavendish Jewellers! Abbey & Wayne x
June 2022 by Anna Taylor
A nice selection of jewellery at a good price, but put off by the customer service. I did take my time trying on a few different things, then wanted to think about it. When we came back the store was closed, and they wouldn?t let us in. I appreciate we weren?t spending a huge amount (under £500) and perhaps they wanted to get home, but it just felt our custom wasn?t wanted. Fine if you want good value jewellery, but not if you?re looking for a special experience.
May 2022 by Victoria Gregerson
We were so pleased with my engagement ring that we decided to purchase my wedding ring from you . The professional service and very quick delivery of these high quality beautiful items was outstanding . Thank you
