9AM - 5:30PM
Malton Rd
Auto Body Parts
“Just wanted to feedback on a purchase made from Trek Overland who we'd decided to purchase from as they happen to be a trusted Decathlon partner.Why the mention of Decathlon?We were looking for a vehicle awning and as both my wife and myself had some vouchers from work we were looking for options to select a supplier that we could use our vouchers at AND get something that we both agreed on as a purchase that we'd find worthwhile.Our work earned vouchers initially appeared to mostly be for the typical high street and online retailers. When we saw Decathlon included as accepted retailers in both of our separate voucher schemes, we looked on their site on the off-chance of finding something we'd agree on to buy.This was the first good thing. That we could combine our vouchers and use at the same retailer. Second good thing was that we found the Darche 2.5m Slimline Eclipse Vehicle Awning available through the Decathlon site. We knew that Darche are a respected Australian camping and outdoor adventure brand so; when we saw that we could buy one of their products that ticked the boxes for us and our van, and we were able to use all our vouchers, and supplement the remaining 50% with cash we were happy to make the purchase.The third good thing was when we realised we would have the product supplied by Trek Overland who are, as I said, a Decathlon trusted partner. Trek Overland also happen to be a respectable UK distributor of Darche and other outdoor products as well as being one of the leading UK 4x4 and offroad vehicle preparation specialists (included these words as we witnessed their work first hand when we visited their site! - see below), so we were then VERY happy to make the purchase!As I wanted to try and get the awning as soon as possible, I thought I'd contact Trek Overland direct to see if I could collect the awning from them. Here's the real reason I took the time to leave this review... I rang Trek Overland and spoke to Clare who couldn't have been more helpful and polite. Clare agreed for me to visit their site and collect the awning and we agreed a suitable time (to suit us both) and we made the trip up to their lovely rural site in Nawton, North of York on the Saturday after I'd ordered.Clare emailed me a confirmation of the agreed appointment time (as it was a Saturday) on site and attached a map for directions and noted that they could also advise on the best way to fit the awning to our FlatDog roof rack. When we arrived at the pre-agreed time, Clare and partner Tim advised and I'd already gone with a plan to purchase some RacksBrax Quick Release HD Hitch Awning Mounts* to fit the awning to the expedition roof rack of our VW T6.1 LWB.Not only did Tim and Clare guide us on how best to fit to our van, when I asked if they minded me installing while at their site, they BOTH helped me get the awning installed. Using their experience and product know-how, they made the installation a pleasure to carry out and while I'm very capable, I can honestly say that their guiding and doing most of the installation work was very much welcomed.I would have no hesitation of using Decathlon to facilitate purchases from this particular trusted partner (Trek Overland) and I just know that if I need anything 'expedition', 'offroad', 'camping trailers/roof tents' and any such associated equipment, I would DEFINITELY recommend this company (Trek Overland).Thank you, Clare and Tim.*Just to point out that I'd gone to Trek Overland already with the idea of installing the RacksBrax quick release bracket system which I asked about and Trek Overland fortunately had in stock. As Clare pointed out though, their products are all available to order online and have delivered. So, if they hadn't had the RacksBrax kit in, I could still have installed the awning as the Darche supplied brackets need to go on the vehicle anyway. I would have then ordered the RacksBrax kit and fitted these quick release brackets at a later date.”
“Amazing job! SO pleased with the result. I was victim of hit and run. Driver mirror smashed off, paintwork damage and driver door dented in. Russ reassured me (previous garage did disgraceful repair). Picked up car tonight. WOW! Thankyou!”
“Fantastic customer service!!!Kim on the main shop counter and John who carried out the work of changing my car battery were both exemplary and I couldn't have asked for better help and service. Well done ????.”
“The guy behind the counter asked what I wanted. The item was too much for what I needed, so he went upstairs and found a small item very helpful. I would recommend it and will buy again a great store for car spares we'll done.”
8AM - 5:30PM
Station Garage
Auto Body Parts
“Had the car repaired here after having a car pull out in front of us at a junction.First class job done on our honda jazz .Big thanks to everyone involved.And the friendly admin staff.Services: Steering & suspension repair”
“Arrived without an appointment for a new battery fitting. Was told there may be a wait as they had other jobs, but even so this was only 15 minutes. Then the friendly assistant said he could do it straight away as there was some confusion over the early job in the queue. Went for a quick walk around the nearby shops and by the time we got back it was all done. No fuss, no problems, no delays, just enthusiasm to do the job with a smile. What more could you ask for? His colleague was just as helpful, when we went back to pay.”
“I phoned yesterday morning about a headlight that was out at 9 am, was asked to pop in at 11 am and left by 11.10 am with a bulb supplied and fitted and a working headlight. All for £20. Superb service and with a smile too. Thank you. :)”