November 2023 by Christopher Corcoran
Very good selection of goods and have some good offers onNow I would have given it 5 stars if a certain member of staf knew how to say please and thank you , young people these days lack basic manners which I would say is standard customer service mind you a friendly attitude would also help with this person too4 11.23 Update: been in again and another young person with on the till with 0 customer service skillsThe older staff are fine just these young ones excluding the young man hes finehow some of these young people these days that work in shops gets through a interview I don't understand,Basic manners and a service with a smile goes a long wayBut a couple in this store seem like they hate the job and I'd have a better atmosphere at a funeral.Apart from that the store is fantastic ,well stocked clean and bright with some good offers. Just employ some friendy staff Heron
October 2023 by Eva Wilcock
we have just been banned because apparently we were stealing when we WERE NOT. we bought whipped cream from poundland and we walked into heron, one it my friends asked what was in my pocket so I showed him slightly and he said 'did you steal that' I said no. then this woman kept staring at us and another woman (worker there) came up to us telling us we were stealing and that her colleague saw us put it in her pocket, I was arguing with her and then she said 'want us to check the cameras' I said 'yes go on check them cus we aren't stealing' and she said 'no I'm going off of what my colleague says' and then proceeded to tell us to put the USED and HALF EATEN whipped cream back and leave. so I listened but just so you know, if you go into heron be careful of buying the whipped cream because there is used whipped cream on the shelf.
September 2023 by Paula Sorsby
Great shop to have in Whitby and not a long haul to get there. Good clean store and the prices are fair.
September 2023 by Gareth Wood
Went in for 2 bags of ice to pack the fish that I caught in to travel home. Clean and tidy. Cashier could have smiled a bit more.
August 2023 by Geraldine Fletcher
Recently upgraded with many extra lines. Narrow aisles so very cramped when busy. Great choice and value though without going out of town shopping
August 2023 by Adam Richardson
Stopped in today, and the slush machine was almost empty. I got one for our eldest and half a cup for the younger one of the two. the staff were friendly and chatty
July 2023 by Dave Manship
Looks loads better since the new layout
June 2023 by Tommylee Smith
You need to come and visit here !!! They now have a slush and milkshake machine.Massive improvement. Come and check it out !!
May 2023 by Nick ?Leftia? Georgiou
Careful and not so careful searching will reveal massive bargains
April 2023 by Simon Tobin
Have some great prices and staff ate always very friendly
April 2023 by Christine Freestone
Has most basic things. It is a little bit cheaper than the big supermarkets, but not as cheap as Lidl.
February 2023 by Nick ?Whitby reviewer? Doddy
It's alright for a few items but if you want a big shop I would go elsewhere staff are a bit unfriendly and don't really want to talk to customers. Also staff in here talk constantly over there ear pieces to each having a conversation between each other and laugh about things has to be the worst place in Whitby for customer service absolutely disgusting
February 2023 by karumli
The Chinese food gave me food poisoning and all the meat food is horrible.Dont recommend.
February 2023 by The Wizard (Archea)
Heron Foods is the place to be for pretty much anything - Especially if your looking for retro food that "disappeared" from most other Supermarkets. Heron somehow always seems to have a contract somewhere to get something that was seemingly discontinued years ago. And it's not expired. Its magic!!!!That being said, this one is a little smaller then others so there isn't as much choice but still the prices are Fantastic. I've never had a problem with any of the staff, just normal people grinding away like the rest of us. Never usually any empty spaces on the shelves, meaning anything that's normally there is likely in stock.
February 2023 by Beverley Kitching
Well stocked shop, pleasant staff.
