January 2025 by Andy Rogers
Things advertised on the website now (January) that are collection only but when you visit they aren't actually available and won't be restocked for another 8 months!
Disappointing and costly!
January 2024 by wirralmatt123
Without question the worst coffee I have had in years. I asked for it to drink in and it came in a paper cup. It was massively overpriced and it was almost all cold foam. Four staff members were so busy chatting that they could hardly have even noticed me.
November 2023 by Jane Colley
Great garden centre, itschanged so much since the 80's when it was the tropical fish centre! Lovely selection of gifts, clothes, home and garden. The cafe was bustling with a lovely atmosphere, warm ,cosy and great value for money. Would highly recommend anyone dropping in if they are passing by or visiting Thirsk.
October 2023 by Amanda McTaggart
A lovely meal in the coffee shop served by friendly and welcoming staff. In particular, Leo provided great customer service - he handled the challenges of an exceptionally busy Saturday with professionalism and consistent good humour. He was keen to ensure customers were well looked after and their custom was appreciated. Top marks to Thirsk Garden Centre for a great customer experience.
October 2023 by Aaron Gibson (Toby Costa Dunkin)
Well. Updated my review from 4* .. to 1.From a good browse about a truly lovely store with immaculate toilets, to a bit of a faff ordering basic food. Fine. To Leo's awkward table greeting and YouTuber level of fake enthusiasm and forced conversation... To being rounded on in the car park.. asking if my daughter had taken a soft rabbit because they are missing one. Holy actual *****. No. I can't even describe how downhill that went. Never again. Judged and horrified. We thought they were bringing one out to apologize for the slight disgruntled attitude at the tills.. not to accuse my child of stealing. Opened the door ready to take a thoughtful gift. My expectations were trounced. Well done people.
October 2023 by Rachael Smethills
Absolutely appalling! Thought the store was lovely to begin with. Firstly the lady on the till in the Cafe clearly didn't want to be there and was quite rude as someone who has worked in the service industry I know it doesn't take much to be polite and decent. The food was okay but not fantastic. The sausage roll was undercooked and had raw pastry on the inside. The latte had poorly steamed milk not terrible but not great. We were then approached by Leo who was "friendly" pinpointed every issue I had in the most awkward way like we had been being watched. To top this all of my partners little girl loves rabbits and we had been trying to decide if she could have one and had decided she couldn't have it as she has way too many at home and felt it would be a wasted purchase. We were then chased down in the car park and accused of taking the rabbit. Feel Absolutely mortified and will never be going back
October 2023 by Andy H
Just starting to gear up for Christmas when we visited , so a large area set aside for that. Felt a bit weird as although mid October it was scorchio. Some good stuff all the same. Ended up with some stuff for a wreath ...the laughing ghost in the Halloween section was excellent ....oh and bought a loveley pot for our tulips from Amsterdam.
October 2023 by Sandra Turner
Came in todayCoffee was deliciousHad a really tasty sausage rollHubby had a hot chocolate and piece of lemon drizzle cakeLovely cafe area to sit for a hour with the weather not being greatCafe spotless & Lovely service from the staff couldn't fault my visit ?
September 2023 by Dara de Cogan
We arrived here just as the heavens opened and the resulting deluge flooded both the entrance and exits. The noise from the roof due to the downpour rendered conversation impossible as the staff valiantly toiled to clear the drain gullies outside. The coffee shop is recommended and overall prices in the store are on the north side of reasonable without being extortionate. Ample parking.
August 2023 by janesN6EP
First visit to this garden centre and we arrived late afternoon desperate for a coffee & cake. The cafe was still open & we got coffees, a delicious carrot cake & a piece of brown & blonde brownie. Staff were lovely & a little error on our order was swiftly & generously resolved by Leo. All the staff we met in cafe were lovely. Unfortunately we didn't leave long enough to thoroughly explore all garden centre but I know my friend bobbed back following day, she said to buy some garden furniture she had seen, but I reckon it was for another slice of carrot cake. We had a puppy with us and were very grateful dogs are allowed in garden centre & on patio area of cafe.
August 2023 by Steve James
Only stopped for a quick coffee. Nice cafe and a very well stocked shop. Looks well worth a visit ?
August 2023 by jeantayl0r1
Poor new menu, all the most popular items have been removed sadly and portion sizes reduced! No prawns or egg mayonnaise, no chips with salad and less ham. Shame after coming here since cafe first opened and always returned almost weekly for one prawn and one ham salad which both came with chips on a large plate. Certainly gone downhill in the last few months- why?
July 2023 by Jennifer
Often pop in, good range of plants, accessories etc. Cafe has always been nice, lots of seating so not too difficult to get a table even at busy times, latest addition to the menu are locally made sausage rolls, had the hog roast flavour and they are gorgeous ?
July 2023 by Sheila Lleckenby Sheila Leckenby
Over the years we have often called at the garden centre restaurant. Their roast Sunday lunches were lovely.More recently we have found the menu very restricted. We had ham salad a couple of weeks ago which consisted of a plate of bagged lettuce and three thin slices of ham. Chips extra. Poor value. Doubt if we will call again.
July 2023 by Alice McCarthy
Helped by a great member of staff called Trish. Who helped me to find my perfect garden fairy lights! Wonderful personal service. Coffee in cafe is fab too. Lovely selection of plants.