March 2024 by Gary Hirst
Not my favourite store, never seems to have what I need when I visit. Staff are pleasant however, which is always a bonus.
March 2024 by frank alvin turner
Again no small plastic bags click and seal had to substitute with medium bags which are really too big for fishing pellets so it was a wasted journey of 26 miles return this has happened to me at least three so a bit miffed Thank You.!!!!!!
November 2023 by Allan Jeffrey
Well stocked and busy.
November 2023 by garrybA1288FY
I have had to put this under Tesco Cafe but feel their home delivery needs reviewing as I would hate for any one else's holiday gett of to the start ours did. We booked a Tesco's home delivery two weeks prior to our departure. On the day of delivery we received an E mail saying our order was out for delivery.The money for the order was taken from the account We arrived at our holiday destination in plenty of time to receive our delivery. Our delivery slot came and went despite numerous phone calls and the promise a manager would contact us none did. Following are last attempt to contact them and we were on hold for half an our we gave up at eleven o'clock when the store closed we gave up for the day wondering if we would get our delivery in the morning. In the morning we received an E mail telling us our order has been cancelled and the money would be in our account in a few days. As Tesco says EVERY LITTLE HELPS Telling us our order is out for delivery when it is not doe's not help. EVERY LITTLE HELPS Taking the money out of the account for a delivery we are not going to receive doesn't help. EVERY LITTLE HELPS Telling us good news you can collect your shopping when we phoned which would have resulted in over an hour's drive did not help our contract was for you to deliver. If you had said you were unable to deliver we could have collected it when we were in Thirsk when they told us our order was out for delivery so we dashed of to be in time for delivery doesn't help EVERY LITTLE HELPS Offering a woosh voucher doesn't help. EVERY LITTLE HELPS Promising someone would get back to us and having spinless managers who can't deal with unsatisfied customers doesn't help. EVERY LITTLE HELPS The same spinless managers cancelling our order via E mail rather than speak to you doesn't help. EVERY LITTLE HELPS Having to wait for you to put the money back into the account when we now have to go out and buy shopping again doesn't help. EVERY LITTLE HELPS Finding Beadlam Grange for breakfast (as we had no food) where customer service was the norm . They fitted us in despite being busy and resolving problems did help EVERY LITTLE HELPS Going to Aldi in Pickering with helpful friendly staff to get what Tesco's so spectacularly failed helped. .
October 2023 by vallavan manimaran
I was last week bought chicken pakora it was absolutely rubbish.
September 2023 by Heather Osborne
Handy cafe for a coffee before starting on food shop. Not much of a que at tills despite carpark being manic. Went for a freezer shop, distracted by other bargains but generally did ok for a supermarket I don't normally use. Frozen wild salmon a bargain on offer and didn't taste too bad.
September 2023 by Margaret Crosfield
Good parkingFlat for disabled access
August 2023 by Matt Rees
Awful customer service. Avoid
August 2023 by rebecca rees
Close the customer toilets after 8pm- useless.
June 2023 by Shaun Green
Appalling customer service with a very condescending tall blonde haired duty manager who always takes the side of his staff no matter how appallingly rude or unprofessional they have been. Tourist trap, avoid at all costs and go to Lidl instead ?
June 2023 by jim williamson
Only use for prescription pick up of tablets now as not reliable and poor selection
June 2023 by geordie scott
Was handy but we got what we wanted
June 2023 by MrK
Great produce, reasonably priced.
May 2023 by Dara de Cogan
In my humble opinion this store is on the way down. Although the premises had had a recent revamp it all seems a bit "tired". The introduction of canned music over the PA system and the closure of the deli section heralded a slipping. This may be due to incursions of the discount stores which are nearby. Many regular items I shop for are randomly out of stock or even more maddening, moved aisle. The staff are all great and very positive to the customers as are the home delivery drivers which leads me to think the problems stem from further up the management chain. As previously stated, these are my opinions which are based on personal observations and experiences rather than raw facts.
April 2023 by Stephen Maxwell
Great place,well stalked friendly stafg
