January 2024 by Alex Prosser-Snelling
This review is for the factory shop which is on site. Offers a good range of high quality items including production samples and damaged stock ie a proper factory outlet. Almost all jackets are 40L, most clothes are medium size but a sprinkling of other sizes throughout. Some deep discounts but mostly good value - worth travelling if you are the sizes above ! Shop open Tuesday, Wednesday and Thursday 10-3.
August 2023 by Jean Rohart
Prompt service; very hepful staff; quality tailoring.No quibbles returns if necessary.
March 2022 by Sandra PMP
Jumpers are decent enough quality - when you wear them once.They shrink after washing. And again on a second.Then you complain and they lecture you what water temperature is when washing. Must be by hand. Ive had plenty jumpers over years and even cheap makes are better than thisWith FAR better customer service. But then everyone seems to have better customer service than this bunch of grasping Yorkshire - wimmin.They sent the (BADLY shrunken to half size just about) jumper back, saying they refused to replace or refund - a clear case of "read the fine print" - the worst customer service from any clothes company I have ever experienced.
March 2022 by Cristina Casad
have purchased products for myself and for my friends / family. The box was open when it came. Some of the products are upside down, leaking, and not sealed. If you think this is bad, the customer service is worse, it will ruin your customer experience more. It took them 2 months to apply for a refund, which may take few more months to appear in the bank.
March 2021 by Jonathan Ward
Really good quality products at very reasonable prices and also very good personal service (when you make an error for instance). I really recommend JT but beware of offers coming and going and buying at the wrong prices.
January 2020 by Jethro
Great range of excellent quality menswear and a most welcoming and friendly service.
August 2019 by alan mcgill
Have just received my Fripp Deck Loafers. Excellent quality and fit (half sizes available). As good as if not better than my Sebago deck shoes but a good bit cheaper. Very professional company. I will buy more quality gents goods from this company rather than the really boring 'designer' gear now found in the gents departments of well known stores that used to be good for finding well made clothing for well dressed gentlemen.
July 2019 by Mark Woodland
Perfect service answered phone fast. Rang back a month later to order a second pair of sandals and offer was still valid. Highly recommend. Excellent quality sandals too!
May 2019 by Geoffrey King
Great range of excellent quality menswear and a most welcoming and friendly service.
October 2018 by Lizzie Faichney
Brought my Granddad some socks for Christmas - they haven't arrived yet but the website was fantastic - really well designed and incredibly easy to shop from. Well done!
October 2018 by Ansur Mahmood
Order deck shoes as they look great but colour is significantly different then picture,
October 2018 by Natalie Howard
Easy to use website, very friendly call centre staff and quality products. My Dad particularly loves the Merino jumpers and now won't buy them from anywhere else!
October 2018 by Emma Millward
The men in my family love the quality and look of the clothing from Joseph Turner, so it's my go to place for birthday and Christmas gifts.
October 2018 by T Snowdon
Excellent service, and high quality products.
October 2018 by Katie Bowie
Great service and products.