April 2022 by Nick
Nice stock and can always find what I need
December 2021 by Valerie Hinchliffe
Good location just behind the High Street and close to the market. It's a fairly small store but has all the things you normally find in a W H Smith. Good selection of magazines, quality cards and stationery, and books/games for children though not a big selection of books for adults. Bought a nice address book here. Very cheerful and friendly young man at the cash desk.
July 2021 by Millie
The service was appalling i am in fact very embarrassed as I live in Skipton and the shop was quite small it was very pricey and not to mention the stuff I was told to get out of the store because I asked where the hand sanitizer was. And I think that is a very relevant question to ask as I find myself here writing a very bad review
September 2020 by Bern
Appalling service when I visited the Skipton store yesterday afternoon. Having selected my purchase I joined the queue of three at the till front of store. At that time till was unmanned We all waited patiently to pay for what seemed to be an extraordinary length of time.All tho our wait we could hear a loud and prolonged conversation going on between two members of staff standing at the bottom of an aisle. These two seemed to be the only staff available. The two young men were not discussing anything important, just lads stuff.As a result of this, one by one, all four of us left the store without completing our purchase.Due to the indifference, or indeed disrespect, shown to customers I certainly will not be hurrying back.Skipton is losing more than enough shops already without hastening the process through rank bad service.
January 2020 by D B D Nelson
Excellent customer service
January 2020 by Alex Strong (Unknyown)
The staff were very nice and understanding, showed me where the book I was looking for was and even helped me choose a bookmark. If I had anything to add it would just be that the girl on the till, young and cute, looked as though she may have anxiety of some kind (I've had it in the past so sometimes I can tell), and I hope that they (if they do have a form of anxiety) manage to get over it!
June 2019 by Jack Tupper
Typical WHS store, good magazine and card selection
June 2019 by Lightning Dragon
Amazing place for resources just a bit pricey
June 2019 by James Benstead
Good stuff but just a bit cramped
May 2019 by Dimitra K
Same quality as other stores but service was appalling. I asked to be charged for a bag along the things I bought only to be told it's too difficult to charge it all overall. I had to pay for the £0.50 of the bag sepperately which charged my card extra. I asked why and the response was "it would be difficult for me, sorry". Then I was given a very small bag to put all the things I bought and they watched me with their arms crossed as I struggled to fit everything in. I ,in response, took all the time in the world to fit everything in. It was a full minute and it was awkward but he didn't blink an eyelid and kept looking at me struggling.
March 2019 by Alex Strong
The staff were very nice and understanding, showed me where the book I was looking for was and even helped me choose a bookmark. If I had anything to add it would just be that the girl on the till, young and cute, looked as though she may have anxiety of some kind (I've had it in the past so sometimes I can tell), and I hope that they (if they do have a form of anxiety) manage to get over it!
March 2019 by Keith Berridge
Pentel tell me that I can obtain Pentel Pens at Smiths in Skipton.
February 2019 by Dave Mortimer
Looking at odanance survey maps £10.99 and same maps across the road £8.99 I thought that was iligal same maps two diffrent prices, it's a bit like news you cannot charge two diffrent prices for same artical I think WHSmiths should look at this.
January 2019 by Sara Burgess
Disappointed it didn't have May edition of magazine in May. Apparently you have to buy 2 months in advance
January 2019 by Caroline Smith
Wheelchair access not easy but possible
