“Ordered two mugs at the request of my son, (who lives in New Zealand), to take to him when we visit. Order received within 4 days and was well packed. Very efficient system for online ordering. Lovely product, but unfortunately one had a manufacturing defect which we reported immediately by phone. The lady we spoke to was very pleasant and efficient, found our order in seconds and without further ado said a replacement would be sent. This was received within 2 days. Excellent people to deal with and highly recommend them.”
“Ordered two mugs at the request of my son, (who lives in New Zealand), to take to him when we visit. Order received within 4 days and was well packed. Very efficient system for online ordering. Lovely product, but unfortunately one had a manufacturing defect which we reported immediately by phone. The lady we spoke to was very pleasant and efficient, found our order in seconds and without further ado said a replacement would be sent. This was received within 2 days. Excellent people to deal with and highly recommend them.”