April 2025 by Christine Exley
Fabulous service yesterday at Skipton. Charlie was absolutely brilliant and very patient with me trying to solve my problem. The problem was my error and not Sports direct. After a while my problem was solved. Also his colleague was helpful. Thank you both for your help. Very much appreciated.
April 2025 by Joseph Ross
Extremely rude staff. Was told that they couldn?t help as they closed in 20 mins! I was just looking for a particular shoe which they said they don?t have without even looking? rude and completely unprofessional. Avoid
June 2024 by Jessica Livingstone
I visited this store this evening along with four other companions, we were taking part in a 50 mile walk along the canal and unfortunately got caught in the torrential rain along the way, on arrival we were pleasantly surprised as Staff supported us immediately on getting us back into feeling some kind of ?comfort? and put on the heaters for us to allow us to dry. They were very attentive to our needs and supplied us with clothing which would be suitable to be able to continue on the rest of our journey so we could do it within an adequate time. We couldn?t thank staff enough for the help they supplied especially Ru! Thankyou so much for your great customer service skills!
May 2024 by Rebecca Sanderson
Manager went above and beyond to help, even going so far as to make the shop quiet for my SEN child (turning off the ball pump). Lovely staff and a pleasant shopping experience, will be back ? ?
May 2024 by Amelie Preston
Polite and helpful manager and staff.The store is very clean and organised.
April 2024 by Philip Cook
Called in the skipton branch of sports direct a few times whilst visiting skipton and, who I now know is the manager, roo always makes time to greet us and make our browse enjoyable, no pressure to purchase but willing to help and advise if needed, and the staff seem more relaxed and courteous than under the previous manager. Will always be the first choice of store when I need something they stock, also, had my granddaughter with me today and she mislaid something in store, roo took the time out to try to find it, ( with no luck ) but promised to save it,if found till our next visit.
EXCELLENT SERVICE AND POLITE
April 2024 by Calder Valley Discount Bathrooms
Ex professional rugby player with two boys now playing the game . Always call into Skipton store where Ray & the team look after us for all our sports clothing , footwear and much more . Always look after us and some fantastic quality bargains to be had ?? excellent friendly service , great value ?.. Thank you guys ? James Fielden
March 2024 by Jordan Hewitt
Manager was top and very informative helped with anything I needed help with and also provided info as to why the do and don?t have certain items in stock. He is a credit to the company!
March 2024 by Ernie
Called in sports direct skipton three times this weekend manager and staff very helpful and friendly would call in again next time I am in skipton and would recommend to everyone.
March 2024 by Roo H
I went in to sports direct Skipton today with an issue. When I arrived I was greeted in a friendly manner by the managed, Ru. He was very helpful and sorted my problem with no issues at all. 5* customer service from this store.. thanks again.
Roo.
March 2024 by Alistair Mclellan
Went to buy a football after not playing for many years, got a great deal on 2 with lots of help and a laugh with the manager.
March 2024 by James Horne
Absolutely fantastic customer service, the sales assistant spent time with us whilst my son chose new trainers and football boots. She was extremely knowledgeable about the products and even remembered what we had brought after I accidentally left the trainers in the store. She put them to one side and remembered who they belonged too when I went to collect them and hour later.
March 2024 by Michelle Dempsey
Fabulous service today from Manager Ru and staff. I was wet through from the rain and he turned the heat up at the door to help me dry off. Absolutely went the extra mile. Great experience.
March 2024 by Chloe Hurst
nice staff
February 2024 by Sean Flanagan
Great service and choice of stock, staff very helpful. Thanks