September 2025 by Momil Tabassum
There was this woman working there with red hair and she was really rude when we asked for a smaller size she said I'm not going back in there to get a smaller size and she was speaking in a rude tone
August 2025 by Ben Woodhead
Went in to try some school shoes on for my daughter we had seen online
Staff firstly said they would let us try them on unless we had her feet measured which there was a list for and got very snooty and rude when I tryed to explain I didn't want her feet measuring as we already know her size just want to try them on before buying
3 staff members to measure one kids feet no wonder you were so far behind
So in future will avoid
June 2025 by cakey pig
Went today to buy pumps. Service was very quick and friendly.
Whilst paying for pumps I spotted a lovely suede handbag in the sale by the till so purchased that as well. ?
Girl that served me was very efficient and friendly.
So glad I chose this branch. ?
December 2024 by Abby Tse
Staff was extremely mean
July 2024 by Peter Crowder
Super helpful and friendly
March 2024 by Katy Martindale
Great service from staff member Abigail, if it hadn't have been for her patience and knowledge I would of left immediately after my 15 month old screamed the shop down whilst having her feet measured for the first time. Abigail reassured me and my daughter giving us plenty of time to relax and allow my daughter to calm down. We didn't feel rushed at all and we left with her first pair of shoes. Thank you!
September 2023 by Charlotte Davison
Went in to get my 3 year old measured 15 days before the start of pre school. Very young and inexperienced staff who were being managed well but clearly too busy to cope.Measured her in a different shoe as they didn?t have her size in the ones we wanted. They ordered them to be delivered free of charge to arrive well before the start day. They arrived on the Saturday and didn?t fit!!! Hence a 40 mile round trip to the nearest Clark?s to sort them out. Not ideal.
August 2023 by anne4hkb
Bought Clark?s trainers in Skipton yesterday. Extremely helpful and friendly staff for a customer who hates wearing shoes!? Thank you.
July 2023 by Glenys
More shop dressing than shoes
July 2023 by Dominic Robinson
5 star service from a member of staff call Amy in this store, I went in to make an enquiry about school shoes for my son, Amy certainly know her stuff and even checked stock levels in my local store for me.Amy is the benchmark thatcustomer service should be. A fine ambassador for the Clarks brand.
June 2023 by A P
3 times now they?ve measured my son?s feet wrong!The place is run and managed by mostly young, and seemingly inexperienced staff since becoming a franchise and it?s suffered for it.On two separate occasions now we?ve had 3 incorrect measurements, on the second occasion a staff member measured, then the supposed manager came along to check, and also did it incorrectly. They put my 4 years old son as an 11, when he was in fact a 10/10.5.We then went to another Clarks, and received a far more satisfactory service.Much, much, more training needed here.
October 2022 by Janet Rimmer
Really impressed by the service given to my elderly mother in law. She was able to find a pair of shoes which were similar to a pair she had been wearing for years and they have proved to be a great success. Thank you!
October 2022 by Abigail van Essen
We have used the Skipton store for years and always had good service. Always great at finding things to fit my difficult to fit kids. I finally had a problem which they rectified thoroughly. Lovely staff!
August 2022 by Rhys Goldup
so firstly the vending machine was broken, secondly they measured my feet as a size 5, im a 21 year old male this is wrong im a size 44, a woman in a wheel chair stole my camo jacket (she can hide but she cant run) and i stubbed my toe on the way out, 2/10 worst tug of my life?+ ratio
July 2022 by Bronwyn Hind-Astley
Loved granddaughters experience at skipton branch lovely staff and helpful Keighley not so good qrongly measured my granddaughter
