February 2024 by M D
Have used this pharmacy for over 35 years. Have always found the staff in this pharmacy really helpful, in particular the pharmacists, who have always been knowledgeable and helpful. They are clearly understaffed - Boots definitely needs to employ more staff.
October 2023 by Carol Wolk
I went into the store on Thursday to ask if I could have a prescription urgently as I had let myself run out of tablets by mistake. The young lady explained what I needed to do (ring the surgery to send it to them quickly). I did this as I drove as I was out for the day that day and very busy. Just as I remembered about it in the afternoon and wondered if it would be done, I got a text message from Boots saying they had the prescription and it was being prepared. My mind was put at rest which was great. I was able to get the prescription on Friday morning. Thank you Boots in Settle for sorting this out for me so efficiently. It was very much appreciated.
April 2023 by Mike Osborne
It seems a little run down and short staffed. Could do better.
March 2023 by Susan Osborne
It's ok for a small town and very useful for visitors and the people of the Dale's.
March 2023 by Stewart Maunders
Good people to deal with
February 2023 by Debbie Ashe
Always a long queueThe till away from the pharmacy is never availableTherefore waiting in the pharmacy queue is too long and not confidential for customers collecting their prescriptions because they have to confirm their name and address out loud for everyone to hear
January 2023 by Mark Eversley-gibson
Good all round service
November 2022 by Grant Black
Small store, often has limited staff overworked and under pressure, but provides a very useful service to the community, with friendly staff always happy to help and provide advice.
October 2022 by Eve Wright
Condescending attitude of staff. Complete ignorance shown when told to come back in an hour and a half, even when I explained I lived 7 miles away! She told me I could take it to a nearer chemist but I again explained that was my nearest, 7 miles away and she simply did not care.After calling back mid afternoon to ask if anyone lived in my village as I could not get back to the store today, a nice person called Amy, said she would drop the prescription off for me in the evening, as a one off. Thank heavens for one kind member of staff and thank you Amy!
December 2021 by Stuart
Very poor times to pick up a prescription they keep closing to do paperwork it's very hard to pick up your tablets which is probably causing some health risks to patients
December 2021 by Katrina Martin
Poor service everytime I go in for clients prescriptions there is a long queue. No personal customer service. Opening hours are poor
December 2021 by Helen Rushton
Vaccinator wearing a mask but it wasn't covering her nose.
November 2021 by Debbie Kington
Once you've visited one Boots, you've visited all. It's a small one in Settle. Only pharmacist in town! Staff very nice, working hard. Can speak to pharmacist privately if needed. Got flu jab there in private room. All explained clearly. Can order to store and pickup. Closing at 4 at the moment due to staff shortages.
November 2021 by Paul McWhinney
Good service. Useful location. Friendly.
August 2021 by Louise Roberts
Friendly, helpful staff! Small store so order online and collect at the store, easy.