August 2023 by John M
Rude, unhelpful and utterly officious. Staff should be here to help and advise, sadly the opposite was experienced. Might I suggest some training on customer care? Safe to say, we are using another pharmacy from now on.
September 2022 by Steve Duke
Excellent advice and service from the staff at Rowlands in Selby, all are very friendly and helpful. The Pharmacist was excellent and looked after me admirably, very pleased with the service 10/10
July 2022 by Helen Pattison
I cannot thank Rowlands staff enough for their extremely helpful attitude, and a special thankyou to the pharmacist who helped me today 13.07.22 resulting in much needed advise from a GP.
May 2022 by Andrea Eastaugh
Thank you for delivering much needed medication when I couldn?t get out. It is really appreciated.
March 2022 by Tom Levitan
Pet sitting in Carlton and wanted to pick up NHS covid test kit as someone I was near has tested positive. NHS web sit pointed to this pharmacy. Quick, friendly service. Thanks.
November 2021 by helen evans
Can you explain to me why you sold my husband something that contains menthol after specifically being told I'm allergic to menthol and decongestants? Absolutely disgusting
September 2021 by Charlotte 1111
I'm shocked after reading the reviews. Ive always had helpful and understanding staff.I've never had a problem with staff.Never rude or anything other than a good service.
September 2021 by Pam Stocks
Just want to say a very big Thank you to all the staff the service my mum has received from you has been first class since my mum to Brayton two years ago nothing has been too much trouble even delivered her prescription to her home today within 10 mins of my mum ringing you about her delivery thank you you once again
July 2021 by Steve Wells
I was at the pharmacy today and the strength of the tablets was wrong what I wanted and some other tablets I did not want at all from the doctors.but as soon as I went back in to the pharmacy a matter of 3 minutes upon checking these items which were in a sealed plastic bag to get a refund it was refused due to some poor excuse of once it has been allocated they can't take these items back,my local pharmacist always gives refunds or trys to give alternative medication if appropriate not best HAPPY
September 2019 by Rachel Mumby
I have an elderly neighbour who struggles to get to the doctors to order and collect her prescriptions. Me and the neighbour have both been and asked for help in getting her medication ordered and delivered. Staff unhelpful and made such a fuss saying this was not available. I went to ark pharmacy and they have been fantastic. It took all of 3 min to sort this for her. Shame on you rowlands. You need to improve your customer service........
July 2019 by Adam Honeyman
Went in to pick up a prescription. Waited a short while at the counter while a couple of staff members drank their coffees. Got served from a staff member who was running around in the back area and looked hot and bothered but friendly. However the pharmacist who was consulted over the prescription was rude, abrupt and unhelpful. In the end I was sick of the attitude so I departed. Very disappointing service which deserves the poor review which for me is very unusual.
November 2018 by i am Nobody
Truly shocking service, they can never get there act together. It does not seem to matter when you orde or pre-order your prescription, you end up waiting. Usually about 30 mins. Staff are kind and helpful. Itâ??s just always seems to be such a Shambles and under staffed.
September 2017 by Alex
Very friendly staff who helped me when I needed
May 2017 by Alan Clayton
One member of the team who has let rest down with her negative / un helpful attitude.
We Was made to feel like we was an inconvenience not really sure why? They are dealing with the sick and need to remember that ALWAYS.
Having to apologise to a doctors for her attitude is a strange carry on.
December 2016 by Anonymous
Very friendly staff who helped me when I needed
