August 2025 by Bailey Leng
Just walked in .and set up a bank account within 30 minutes.
June 2025 by derek welsh
Just walked into Halifax Selby,got seen straight away,staff was amazing.
Sorted a chaps out to pay for a new home and was amazed how professional it was done.
Thank you so much Jamie.
Walked out totally stress free from what has been a hard process.
Used the Halifax building society all my life and am now retired so was seriously impressed with the attention and politeness of the staff.
Many thanks, Derek ????
March 2025 by David Albone
Truly awful service. Went in with my 94 year old mum to open an ISA. Was told the only person who can do that was in York that week and could we come back another time. I called in two weeks later to ask if this person would be around this week only to be told by a different assistant that no-one in branch was qualified to open ISA accounts and didn't know why we'd been told different. Our only option was to open an ISA on line which my mum doesn't do. I explained my mum was 94, and doesn't do things on line. There was no empathy from the staff member who could only insist they couldn't open an ISA in branch and we had to do it on line. This is not a good way to deal with a long standing customer and this relentless drive to everything on line is excluding large numbers of people who don't live their lives on line. In the end I had to leave and we're setting mum up an ISA with Yorkshire Building Society. Halifax have lost out on some significant business because of their inflexibility. I don't think for one minute any one of any importance in the Halifax will read this, let alone act on it but at least I've got it off my chest and it may help someone else in a similar situation.
January 2025 by Patricia Craven
all good
December 2024 by Patryk
4 days open from 9 am to 3 pm you have to plan your day to go to the bank and on top of that every weekend there is no money in the ATMs. In a word, there is a lack of professionalism in this branch.
September 2024 by Michael ?Ragnrock? Gibson
The staff members are genuinely kind and accommodating. However, the limited operating hours (9 am to 3 pm) are inconvenient, and the lack of weekend availability further restricts accessibility for individuals with work commitments.
July 2024 by Dale Englefield
Incredibly helpful customer service straight from the door!
June 2023 by Dave Watson
Total waste of time opening.9:00 Til 3:00 Mon - Fri (not open Sat morning either) - no chance getting to the bank.
June 2022 by Alexandra Davies
Opening hours are entirely useless to anyone who works a weekday 9-5 job.
April 2022 by Jane Wilson
Thankyou too alex in the Selby store for helping me with my flat battery in the snow tonight just before closing time even when he seemed busy, much appreciated.
August 2021 by Stephen Brundred
Great staff but like most banks recently terrible opening hours.
December 2018 by John Nixon
Been in there once. That was once too often. I queued for forty minutes only to be told I needed to "queue over there."
September 2017 by Alex
Very helpful and kind staff
December 2016 by Anonymous
Very helpful and kind staff
June 2016 by John K.
I rang the Selby branch only to be put through to a call centre. The information I required was pertinent to the branch. The lady in the call centre did not have a clue and said that she would need to ring the branch to obtain the information that I required. One is the minimum number of stars one can give on this review, I did not want to give any. Total waste of time for me and the call centre operator.
