February 2024 by Sean Gleeson
Experienced very poor customer service at this store today. Very disappointed, having used them several times over the last few years. They didn't even ask what was wrong, or offer to assist in any way, and I was told to contact the manufacturer direct, even though the item is only a month old. I advised the staff that I would no longer support this local business, to which they replied "Good!" I'm going to need lots of electrical items in the next twelve months for family members moving homes, which will cost a few thousand. I will not be purchasing them at Gotchs of Selby.
February 2024 by Rachel Clark
Sue and the delivery team were first class with customer service, highly recommend!
December 2023 by Joanne Nix
Excellent service again highly recommended
June 2023 by paul mouncer
great service washer knackered at 10 and by 1600 washer installed and working ??
March 2023 by Catherine Wilson
Great store, knowledgeable staff, we get all our white goods from the store. Always offer great value for money & it?s nice to shop local.
February 2023 by Max Cammidge
Not pushy, happy to help and good prices, would use them again.
February 2023 by Sarah Jackson
Gotches you performd a miracle can't praise the staff enough. My freezer full of food gave up the ghost the first Friday in December 3.00pm and we were going on holiday at 6am the next morning Went down to shop a chest freezer in stock bought at 3.45 and delivered at 4.45pm can't thank the staff enough
January 2023 by Jan Whaley
Bought a washer just over a week ago. Leon in the Selby shop was really helpful. Washer delivered and fitted today. Great service from a local company with actual people. Thank you. ?
January 2023 by Paul
Excellent service from Gotchs Selby. Delivered new oven very promptly and arranged an electrician to fit it. Would highly recommend!
October 2022 by Peter Foster
Great local shop with very good value
October 2022 by Marie Chilton
Bought our new Blomberg integrated washing machine on Thursday afternoon and it was delivered Friday afternoon. Two lovely guys brought it in to where we wanted it and took our old one away. They even registered the guarantee .Leon , the young man in the Selby store was really helpful and polite a credit to to the shop and his family.We had a small problem with some of the pieces sealed in the machine but the store sorted it for us straight away.Thank you, really impressed and we will be back and the machine is great!!!
October 2022 by Glen Wade
First port of call for me everytime. Helpful and friendly. Bought a new Dryer just after Christmas and was surprised how cheap Gotchs was compared to other electrical retailers. Just purchased a new Washer today with the same excellent results.
October 2022 by Mark Thompson
Our oven packed up 3 days before Christmas. Ordered a new one on the website and they delivered the next day!Fantastic service! I will definitely use them again. Thankyou for saving our Christmas dinner!!
October 2021 by Tracey Halligan
Great service from Sue at Gotch's.Really helped my mum. Good to support a local store.
October 2021 by Patricia Craven
A very nice store. Have bought all my electrical goods from here. All the staff are very helpful and friendly. I like to shop locally
