August 2025 by James Jessop
Really helpful staff just the company they work for is lacking in customer service and you can't do much in store now if you are an existing customer
May 2025 by Alex
Very quick and efficient service! Super friendly staff and sorted my problem out very easily!
October 2023 by Derwyn Edwards
Placed an order. Very nice peopleAsked for a refund which I was NOT told was non refundable Snapped at by a young lady who was serving a potential customer that I couldn?t have a refund in a matter of fact way.Don?t deal with them just go directly to EE far superior serviceHope you enjoy the £25
December 2022 by Stephen Horsman
Excellent Service And Very Helpful In Every Way
July 2021 by Rose
Been an EE customer for years and went in recently to enquire about a sim only contract. I was informed that they could only offer me 3GB or 100GB of data a month and nothing in between. I?d found other contracts elsewhere that were 10GB, 30GB etc and much cheaper but was told there was nothing else they could do. They were more than happy to tell me how and when to cancel my contract though if I chose another provider. Called EE the next day just to check there were no other options and within 5 minutes was set up with 15GB data at a cheaper price effective immediately. Not a pleasant in store experience at all, staff didn?t seem to care, music was blaring plus masks and a screen made it really awkward. Definitely recommend calling EE if you don?t get any joy in store or if you?re unsure about anything.
January 2021 by Barry Hendry
Helpful friendly good information about the process
January 2021 by Brian Foyster
Very helpful staff,
January 2021 by David Wright
Very good service
September 2020 by John Martin
I'm not sure why they bother opening. The unhelpful young man on sentry duty at the door did not have an iota of customer service nous. He even told me that customers 'are not for me to care about'.
September 2020 by Stuart Chittock
Very good staff and don't push sales on you
July 2020 by Lumley Matthew
Me and my wife changed from Vodafone to ee got us a really good deal and help us out loads staff polite and know what they are doing
January 2020 by MrsMeds98
I would recommend to anyone who is looking for a contest to come to ee they have brilliant customer services team always a laugh to speak to with any problems
January 2020 by Dan
Easy set up, great customer service
August 2019 by Andrew Harrison
Visited EE shop I'm Selby as my wife was due an upgrade. Danny served us, very friendly, knowledgeable, helpful and secured her a great deal saving is over £10 per month on her current plan. My upgrade due in December I will not hesitate to go
August 2019 by Michael Herring
Not very helpful.