February 2024 by Ruth Hansell
Nicci was a great help, made Internet banking simpler than we imagined. Thankyou.
October 2023 by Ruth
Such incredibly helpful staff this morning. Thank you so much!!
September 2023 by Kevin Mason
Went in here this morning, great, friendly service.
August 2023 by Deborah L
My brother and I had to go into branch to register an LPA. My brother had traveled 1.5 hours and on arrival needed to use the toilet only to be refused as there are no facilities at branch. My brother is disabled and was directed to the local MacDonalds to use their facilities. Whilst completely understanding the rationale around security for the refusal to use staff facilities surely there is an argument for at least disabled facilities in branch? We are amazed and disappointed that the needs of people with disabilities has been overlooked (or ignored) by a bank of this magnitude. Furthermore the interior is slick and very modern obviously directed at able bodied people who can get into branch easily?. isn?t this discrimination?
October 2021 by David winfield-bennett
changed my iPhone over the weekend, and the banking app hasn't worked since so I have been attempting to get it sorted.After many calls being cut offend wrong information from this branch I'm still no nearer to getting sorted out.I rely on the app to pay my bills which are due now.Im still waiting for some code to be sent to me.Not impressed at all.Think its time to switch banks they do not value my business.
July 2021 by Mykel b
The bank has gone down hill dramatically not worth opening a account there i would recommend opening on somewhere else which i am ive already closed my account to go somewhere else they are no help what so ever
July 2021 by Linda Bunting
Very friendly staff makes you welcome even though this covid
July 2021 by Harry Baker
FANTASTIC BANK FRIENDLY STAFF AND QUICK SERVICE !
September 2020 by tracey story
Opening time please update
July 2020 by Planet Skeptic
The staff were ok but there can be long waits to be seen.
May 2018 by samantha keys
Love this Bank, great customer service and very professional, a pleasure to go there, must say the young man Brad and lady Sarah always very friendly Yorkshire Bank should be very proud of them.
January 2018 by Allison Murray
Great bank great staff keep up the good work.
