February 2024 by Mandy Walton
My experience was so very nice ..I was looked after by Anita ferguson.from my examination to choosing glasses..she was fantastic very professional..and helped me make my choice...would definitely recommend...I felt very comfortable during my visit..all the staff were so lovely.....
October 2023 by Joe Bloggs
Hi my name is Gary Cantley-Thompson.I have given vision express a five star as it was a perfect visit.from meeting first member of staff t leaving. All the test that was required was performed expertly n kept me reassured as t what n why performed. The optician that did my eye test was excellent. Put me at ease, as I wear a mask for health reasons.even wore one herself.took her time n was very patient when I couldn't decide best option. I would highly recommend vision express,and thank them for making my visit a safe n perfect one
October 2023 by Terry Wallis
Above excellent service delivered during our visit on Monday, the staff being very friendly and extremely professional with a good sense of humour.
August 2023 by Graham Sinclair
In my recent visit to Vision Express in Scarborough I found the staff team to be extremely courteous and professional in their approach and made sure that all my needs were cared for. I would certainly recommend them.
August 2023 by PJS545
It?s over 1 year and many pairs of spectacles on and Vision Express still haven?t sorted them out. Told the last time they would be ready in 2 weeks and 6 weeks later I had to ring them to find out where they were. They hadn?t sent the frames off to the lab. Finally came and dropped off my other pair which had been delivered with a chipped lens and distorted frame which should never have been sent out by the lab only for them to be left in a box and the manager not being informed of me dropping them off. I rang 2 weeks later and they are finally being sorted out. Fingers crossed they will be right this time. So will I be going back to them? I don?t think so.
July 2023 by Jean Gray
The best opticians in Scarborough. The staff are all very friendly, knowledgeable and helpful, and were able to find a pair of glasses that suited me. I wouldn't go anywhere else now. Thanks guys, very much appreciate your help
July 2023 by Alan Lee
The staff are amazing, the only fault I have is that the frames are not robust enough, however when there are issues with the frames they are amazing in dealing with the issues.
July 2023 by Natalie j
Nicki and staff are always very helpful and professional you can sit back with ease knowing they are going to take care of you an know what's best for the customer thanks for all your help
May 2023 by Sue Renwick
I visited vision express Scarborough after experiencing eye problems. Claire the optician was amazing . She was very thorough and spent a lot of time explaining everything to me . I felt confident in her care . The other staff were very friendly and helpful too .
April 2023 by Peter Raymond
By far the most excellent opticians in Scarborough. Suffering from eye issues I have been given total respect and due care throughout my eye tests. They are extraordinarily thorough with there testing and time was not an issue for the staff. After care is of the highest standards and any issues with your eyewear they are there at the drop of a hat to serve you. All staff are knowledgeable and of extraordinary courtesy.
April 2023 by Stuart metal
Went here today to have my daughter?s eyes tested. Slight delay for the test after photographing the back of the eye of about 30 minutes but was able to peruse frames on offer and try on a few sets as I was looking to get some prescription sunglasses for summer.
April 2023 by Denise Hick
Excellent service. I had every confidence in the integrity of my optician,Claire Strickland. I would, and have, thoroughly recommended her to friends.The other staff were extremely helpful and I fully appreciated and trusted their advice on lenses and frames.
April 2023 by tim hopkirk
Eye health check due to concerns. Very thorough-and I?m medic-extensive and safe. Appropriate referral on for prompt hospital review
April 2023 by Wendy Jeu
Great service from all staff fully explained process and were great helping me choose the right glasses would reccomend
April 2023 by Patricia Snowdon
Absolutely fantastic team at vision express. I was very well looked after and look forward to coming back.Many thanks Irene
