February 2025 by stephanie ireland
Following a prolonged absence, I recently made a purchase at New Look. Due to time constraints, I had fallen behind on current women's fashion trends and required assistance in rediscovering my personal style. While seeking a suitable casual outfit, I approached a sales associate for guidance. Initially apprehensive, my concerns quickly subsided as the associate, Faye I believe, proved exceptionally helpful and approachable. She presented several outfit options, ultimately leading to a purchase. I am extremely pleased with the associate's attentive service and express my sincere gratitude, I believe her name was Faye.
Thank you for the best service!
September 2024 by Barbara Moffat
Summer sales and some new fashions in.
August 2024 by J Simpson
Called in as I had an item I needed to return, the young lady was very helpful
August 2024 by Samantha
So friendly and clean
August 2024 by Vicky Scott
Friendly staff
August 2024 by Becky Shelton
I would like to say a big thank you to the manageress of the scarborough store who acted with professionalism. After I was fat shamed in the store by one older woman, the first lady barged passed me which made me turn around and her elderly sister confronted me saying what is my problem to which I explained that her sister had pushed passed me. And her reply was 'I SHOULDN'T BE SO BIG' (I'M A SIZE 16/18) I felt humiliated and upset I haven't been FAT SHAMED IN 32 YEARS!!!! how very rude and insulting. I went to the lady on the till and asked if I could speak to thr manageress please, the manageress went to speak to the two sisters in the fitting rooms,as she could see I was very Hurt and upset she said to the sisters there behaviour was not acceptable. Thank you to the manageress for your support and your kind words.
June 2024 by Alyx Antyx
Found loads of bargains at very reasonable prices and found the store very well set out and accessible
May 2024 by Jean Craske
Good selection of clothes and shoes
April 2024 by Zoe Darley
No smile, no hello, how can I help very abrupt no thankyou or goodbye walked away before I had even got the item in my bag I was actually quite shocked. Probably won't go again will get items delivered to home. Customer service goes a long way !!
April 2024 by Iwona Millington janczura
OK store
October 2023 by Trudy Clayton
Nice shop,spacious and well laid out
April 2023 by Kev Sharp
Untrained or out of depth staff manning the checkout. Would not recommend.
April 2023 by Linda Cook
My favourite shop for quality and value
April 2023 by Neil Bullen
Lovely to see Yasmin back again. Her smiling face and friendly personality made my day this morning. The other girls are lovely too and still a nice selection of clothes to choose from.
April 2023 by Rebeca Patricia Rajzner Sibulofsky
Pending purchase