November 2022 by John Costello
Went in and asked to speak to someone about buy-to-let mortgages. Managed to get to sit down and speak to someone in person, which is actually unusual now.
May 2022 by Shaun The Driver
Very helpful staff and always happy ATM machines available
March 2022 by Robert Walton
An impressive bank building, circa 1880 by local architects Hall and Tugwell in terracotta, French Flamboyant style. Listed grade II.
August 2021 by Shaun The Bus Driver
Very helpful staff and always happy ATM machines available
July 2021 by Royboy
Only given 1 star . Because you can not give 0. Was in recently transferring from 1 account and was told the type of system i require was down. This meant i would have to pay a large charge. Querying this we manged to come to agreement with the helpful bank teller. How ever the manager can on the seen. What a poor attitude he had. I put it to him that if customers do not query things then nothing would be done . I dressed him down asked him to listen to customers. Would be back rhem up instead of doing what senior managment says goes. He did not give a monkey. The paying in machines have never worked correctly
July 2021 by Nicky Simpson
I took some cash out of one of their cash machines and because I have a Monzo bank account I couldn't got there to get the notes changed to smaller amounts. Anyway when I asked a member of staff she understood and went and changed it into smaller notes for me.
July 2021 by Paul
Excellent Natwest in Scarborough, are veryImpressed with the staff I have met.
May 2021 by Royboy thompson
Only given 1 star . Because you can not give 0. Was in recently transferring from 1 account and was told the type of system i require was down. This meant i would have to pay a large charge. Querying this we manged to come to agreement with the helpful bank teller. How ever the manager can on the seen. What a poor attitude he had. I put it to him that if customers do not query things then nothing would be done . I dressed him down asked him to listen to customers. Would be back rhem up instead of doing what senior managment says goes. He did not give a monkey. The paying in machines have never worked correctly
March 2019 by Zoe Fisher
Always happy to help an never feel rushed when que get longer
January 2019 by Coppergate Kennels & Cattery
Wonderful customer service. We had been given incorrect information by RBS and the staff at Natwest managed to resolve the issue (that wasn't even their fault) and even sent us a lovely hamper to apologise for the inconvenience. Taryne was exceptionally helpful and she is a credit to the Natwest brand.
March 2018 by William King
Well staffed helpful bank just like all the others in the country, in the precinct so you have to walk there, there is no immediate car park though there are plenty of car parks in the area which you have to pay for even if you have a disabled badge, there are no steps to the entrance.
April 2017 by john collier
No problems, good staff, good geographical location
March 2017 by Rachel Dube
Nice clean bank. Pleasant staff.
March 2017 by CASSI PELUCCI
Always Queue's !
March 2017 by Leigh Wray
All automated systems so feels a bit soulless.
