August 2025 by Luke Reid
This is the first time I have not been able to eat something that was served to me. I had the bang bang chicken. The noodles were caked in sesame seed oil and the chicken tasted foul - it was covered in seasoning powder as if it was an after thought. None of the flavours worked together and was absolutely disgusting.
I Was also served a completely flat pint which was replaced without hassle.
August 2025 by Stephen Wilson
Reliable chain for Gluten Free options around the UK.
August 2025 by Yvonne Best
Love the Lounges.
August 2025 by Pam Jenkins
Very slow service. 45 mins for food.
Girl wiped our table leaving sticky trail.
Rice was dangerously tepid. Chicken not hot.
Squid not hot, inedible and vile after taste.
Chips were not hot.
We pointed all of this out.
Kétchup bottle top FILTHY. Noticed same on other bottles.
I mentioned that the squid had a horrible after taste and was inedible. ?Thats so funny because everyone has enjoyed it so much today? i am in a wheelchair and felt patronised and unHeard.
We are regulars at the Lounge in Ilkley, Tewkesbury and New Brighton. Never had such A disappointing experience.
Chelsea was the only saving grace and her service and manner were very good.
Letting the Lounge brand down.
August 2025 by Craig MacGillivray-Peake
Food was fine, drinks were fine. It's a Lounge - you know what you're getting.
August 2025 by Adrian briggs
Went for tea here as a group of 10
Sat upstairs in a lovely space. Views of the harbour.
Staff were amazing. Looked after us brilliantly. Gluten intolerant menu was huge.
Got the cheeky Monday deal so a free drink with the main meals after 5pm.
Food was amazing.
August 2025 by Noah Bassett-Williamson
Great variety on menu and amazing staff and atmosphere. Food was delicious and lots of seating upstairs, downstairs and outside. I would 110% go again and recommend for anyone looking for food in the area.
August 2025 by Taylor Blake
Shocking service from staff, my partner waited 5 minutes to be served as staff members walked past him multiple times before even stopping to take his order. When we arrived we were told to sit wherever we wanted so we did so then just after we finally ordered our food a member of staff came and asked us if we could move for a bigger group of people so we did but the people we moved for didn?t even sit where we were so we moved back onto the table that we were originally on only for the staff member who brought our food to us to tell us that we will probably be asked to move again even though we had already moved once for them and we had already started eating our food. Very rude and inconsiderate. No apologies for having us moving in the first place I would not recommend. Also the sausage was very undercooked and the egg wasn?t fully cooked either which is very dangerous considering that I am pregnant.
August 2025 by Ilze
We went to Scarborough over the weekend and came across this place while out for a walk. Unfortunately, they refused to serve us just a drink, saying it was 15 minutes before closing time. We weren?t even aware they closed at 22:00. Still, I?m sure 15 minutes would?ve been more than enough time to enjoy one drink.
August 2025 by Wolf James
Very small portions considering the price. To be honest the potion size was like being back at school . For a grown man would have to order double or triple. Service was quick and consistent. Not much atmosphere but interesting decor.
August 2025 by Ben Sansum
Moved tables around so they could squeeze us in - a walk-up group of eight (and when we came back the next day even moved us nearer a window when we asked). Food was good, staff were amazing!
August 2025 by Phil Harrison
Soulless chain restaurant with overpriced drinks.
July 2025 by Peter Fairbairn
Amazing gluten free options for a celiac. Taken care of so well and good delicious. Good value as well absolutely recommend not busy either.
July 2025 by Caroline Peart
The food here is amazing . Been here a few times and ordered different each time . The menu leaves you spoiled for choice! Great staff and atmosphere.
July 2025 by Amir Iqbal
Brilliant food and service from the restaurant, as much as any lounge we've been to!
