October 2023 by Craig Wilson
I went here on the 30/09 and the sausage rolls were full of maggots, I only noticed this as I got home. Won't be going again.
September 2023 by Jonny Doeson
Big lass with the black hair and black rimmed glasses really needs training on customer service. I thought I would say that rather than to unfairly tar all the staff with the same brush. I dread going in here any more simply because of the inevitable unpleasant interaction, so I think I?ll be going elsewhere. I?ve heard of this attitude towards customers at branches throughout town, and it?s unacceptable. Cooplands sort your staff out.
August 2023 by Lexi Broad
Breakfast bap was cold and dry. Usually very good from cooplands however this was poor. Is the hot holding even switched on? Dissapointed.
August 2023 by YungSump
The manager is lovely, and makes a right sarnie
August 2023 by Pennywise69
Just been in had a salad box off Ellie the lovely Ellie had to make it fresh must be viewer I've had from cooplands always smiling fantastic. The food was lovely thank you
July 2023 by Leon B
Im very disappointed they've stopped chicken tikka ? I like what they have on the menu but it's ridiculous why they had to get rid of that!
May 2023 by Itcanbedone
I went into the cafe on Westborough for breakfast. Poor hygiene, no soap dispenser in the toilet so no way of washing hands. Saw a guy from the kitchen come out of the toilet and go back to the kitchen - did he wash his hands? Breakfast in a box? Awful, no eggs, soggy hash brown and cheap and nasty sausage. Thought I'd support a local business but now I'll stick to Greggs.
May 2023 by christine s
Used to love this shop, since they were taken over, the quality and choice has gone down but the prices have gone up, I would recommend avoiding them. They are clearly cutting costs at the customers expense, won't be using them again
May 2023 by Tanya N
Just awful , waiting for 16 mins 4 people walked out ,not many waiting but the service is terrible far too slow to busy talking,seems to be no organisation.then when you get served another long wait while they get what you want Never again rather do without and they can do without my penny's for 2 sandwich meal deals and bread buns
May 2023 by Harley-Dee France
I go in daily as I work around the corner and the food is always top notch! The whole experience from start to finish is great, staff is always so friendly and can have a good laugh, The food can?t get better and the prices are fair for the portion size especially when compared to other places locally. Always a great spot to get great food fast, highly recommend!
April 2023 by J Beep
Worst cooplands in town. They can't be arsed to make your sandwich with any care, they make you feel like you're creating a problem for them by ordering aswel. Terrible customer care and service. My sandwich was mainly lettuce and the main ingredients thrown on one side sparingly. Dont go. Go across the road to dalias instead. Service with a smile in there.
April 2023 by Wanderer64549132316
Absolutely terrible. Went here a couple of months ago, an older women who works in the shop was incredibly rude and arrogant. I asked for specific things in my sandwich and the way i got looked at you would have thought i?d done something terrible. Definitely needs a new staff and manager (guessing she was) because her customer service was disgusting. I would put zero starts if that was an option.
January 2023 by I6400UCtimd
Walked into the shop completely ignored young lady then walked from round the counter past me then back behind the counter with her back to me I was completely blanked . Is it so hard to acknowledge people these days . Rude
September 2022 by yassmina184
I bought a cake for an event, and needed an invoice for for legal reasons. I had emailed the company, who were extremely unhelpful and told me to walk into the store and ask for one. As I asked the 'manager' she told me she was unable to give me one, I further explained its needed for legal reasons and will be uploaded as a PDf file. She scribbled on a peice of paper in red pen the price of the cake and that it was paid in full. EXTREMELY UNPROFESSIONAL. NO Company name, NO company address, NO name or signature of the so called 'manager'.
September 2022 by Ryan P
Have been going there years for fish and chips twice a week But this week will be the last shocking . Complained and no refund no nothing You get more fish in a fish finger I'll spend my money elsewhere
