January 2024 by jess hill
guys please do NOT get pierced at any claire?s shop, gun piercings are so unsanitary and unsafe!!!!! BAN GUN PIERCINGS????FUCK CLAIRES??????
October 2023 by Grace Wilde Vlogs & Others
It?s perfect for jewellery and well stocked
July 2023 by Melissa Pearson
If I could give 0 stars then I would. Absolutely appalling customer service. Went at 4pm to get my 2 daughters ears pierced and approached the desk to be told that she was doing a girls ears now and has an appointment at 4.30. I replied "That's no problem, we can wait" We were then told if there was any tears or wriggling, she will not do the next ear, and if we wanted both ears done at the same time rather one after another, she doesn't know when we would have to come back.Fair enough, we browsed the shop, she finished piercing the little girls ear at 4.10. There was absolutely 0 communication from her, no chit chat, and she just went on to shelf stack. We waited until 4.45pm, the appointment was a no show, and still absolutely zero communication from the lady. Absolutely shocking, and if she is part of the management team, I'm even more appalled. Safe to say we will never be visiting that store again.
July 2023 by Chlarie Peace
This shop lovey thing inOne the staff are not friendly at all they are always on the cel phones tlaking or sending massages to the friends or boyfriend what everTwo people canot see how much thing are beause it is too tiny to see so please make it a bit biggerBut please get better staff in the shop
July 2023 by Amy O'Donnell
Tried to do a refund for hair clips and earrings today. I was told in a blunt manner, that I cannot have a refund for any of the items because of a 3 for 2 offer and definitely no returns on earrings. I wanted to return all items on the receipt? Or if not possible, as a minimum to return the hair clips as there are no excuses for hygiene... Ridiculous excuse and the staff member was not welcoming, rather occupied by her phone.I provided the receipt, that states that refunds can be processed within 28 days and also if packaged untouched and seal not broken. All items have not been used, they were unwanted gifts. The hair clips are over massively oversized and the earrings are to big in diameter for my helix piercing. No items have been used or removed from packaging. Will stop shopping here due to poor and unfriendly customer service.
April 2023 by Roisin Murphy
The ear piercers are not specially trained. Everything is bad quality but extremely expensive! Went in with friends and we?re kicked out because we weren?t buying anything. Bought some earrings and my ears were infected
April 2023 by emma holdsworth
I called in this Wednesday Morning. Sales assistant was really unhelpful and quite rude. No patience whatsoever ever and quite aggressively spoken.No organisation on the rails.Great sale items but otherwise overpriced plastic junk.
April 2023 by Milly Moo2010
Staff very rude ,everything over priced (even before price rises)??messy store. Ear rings cause infected ears
February 2023 by Alan Priestley
I took my nerves 11 year old daughter for the first time to have her ears pierced at Claire's Scarborough and the service received was next to none, we had a short wait due to people being in front of us however that wasn't a problem, Sophia (assistant manager) was brilliant at putting my daughter at ease by explaining everything beforehand and then explaining the home procedure following. Ok you might pay a bit more however we all know the saying ....Thank You.Sophia you went over and above my expectations for customer service.
April 2022 by Casey Jowitt
I came into store today to get my thirds pierced on both ears, 110% recommend Jenn. I?m from york and I?ve never been in a Claire?s where I?ve been so welcomed!! She?s a credit to your store absolutely lovely! Had me laughing the entire time very friendly and chatty and attentive has amazing banter she made my experience Will deffo be back again and very happy with my piercings and my other bits I bought in store too. Overall 10/10. You go girl!
April 2022 by Lucy Marie Ballington
My daughter had her ears pierced here yesterday and the staff are absolutely amazing. 100% recommend here and we will definatly be coming back again.
November 2021 by Sarah Clare-Down
Staff were very helpful, pointed out offers we had missed
October 2021 by Lia Duval
Had everything I needed. Polite service.
October 2021 by Dizzy Wilo
Great place friendly staff
July 2021 by Margaret Cox
Lovely shop for all hair accessories and kids bags etc
