February 2024 by Jeff Murray
Best described as Manyana, nobody answers the phone so you have to go to the shop to check if your prescription is in, which in our case is a 4 mile each way trip. The sevice is slow, never seem to have the required drugs for prescription which means double or triple visits too collect. Give up in the end and changed chemists.
February 2024 by Natalie Allison
My doctor sent my prescription over to them as I needed antibiotics for a kidney infection. I expected that I would be able to pick it up the same day, but no. They had the prescription but no tablets to be able to dispense. Told they may be getting some the next day. Turned out they weren't due to get any till May! Took my prescription and walked over the road and the tablets were dispensed straight away. Not the first time I've had this issue as I had to wait 3 weeks for repeat prescription HRT with no option to go elsewhere.
November 2023 by Sarah Turner
Booked a flu jab a month and a half ago, received multiple text reminders about my appointment, went to the pharmacy yesterday to receive this, to be told they can?t do it due to staffing and apparently should never have been able to book in the first place. Staff not very apologetic, didn?t seem to be bothered and just said ?try guisborough?. Appalling service. Complaint filed with Boots and won?t be using their service again.
October 2023 by Julie Whyman
Booked flu jab online, cancelled by Boots ( no reason) 2 days before due. Rebooked to a week later only to receive message today to say cancelled again ( no reason) & to rebook! Already paid so will be asking for refund & going to walk in at another pharmacy.
July 2023 by victoria tonner
Extremely nice and the staff are very friendly so when I'm not at able to make an appointment with the doctor which is like nearly impossible, I pop into Boots and they will help you until you get any
April 2023 by Dawn Naughton
Waiting for a delivery of pain killers from my pharmacy which hadn?t arrived. Turns out someone from Boots has changed my preference of pharmacy to them simply because I went in one day and picked up a prescription. How dare they???!!! I don?t even live at Saltburn and now will have to wait several more days for my delivery
October 2022 by Taneisha R6
Bunch of Liars, and terrible service at this pharmacy.
August 2022 by Naomi Coutts
Appalling service, no acknowledgement that you are waiting and every member of staff behind the counter in conversation.
January 2022 by Filip Jaszczak
Came for pre-booked flu jab, just to be informed, that weren't doing that day. Another person was there in same situation. Sorry doesn't cut it
December 2021 by Martin W
Very poor service. Had to wait half an hour to get served.
December 2021 by 2 sheds
Very poor service. Had to wait half an hour to get served.
August 2021 by Andrea
Friendly staff. Quick visit to collect an order. Super fast service and shop is clean and following government guidelines
August 2021 by Vik Tonner
Very very helpful and all the staff put you at ease and help you as much as possible , they have a room where you can talk to the pharmacist in private , wouldn't go to another chemist .Top marks for everyone.
August 2021 by Mark Everson
Without doubt this is the most friendly and helpful pharmacy I've ever personally used.
August 2021 by Greg Rogers
Small shop, but plenty available. Very friendly staff, and helpful.
