July 2025 by Al P
Popped into Screwfix Ripon recently for a quick supply run for a pizza oven repair project and was genuinely blown away by the level of service. I didn?t catch the names of the staff, but every single person I dealt with was helpful, friendly, and completely down-to-earth.
They didn?t just point me in the general direction of what I needed ? they guided me to the right items, helped with sizing, and even kindly assisted in getting some of the screws out of their packaging to make sure I had exactly what I needed.
You could tell they weren?t just doing their job ? they actually cared. Super amenable, approachable, and professional without being pushy or salesy. Just decent people, doing great work.
Will definitely be coming back. Screwfix Ripon, you've earned a regular. ?
October 2023 by Sally Salton
Absolute life savours and excellent service. We had a washing machine emergency and the first part we needed had broken. I came back to buy a replacement a few minutes before they closed but but had forgotten my purse. They went above and beyond to help. Thank you so much
June 2023 by Z Brown
Fab shop , often order online takes 2 minutes , & collect within half hour , very convient & never any issues
May 2023 by jonathan stores-dale
Friendly staff go above and beyond to help
May 2023 by Google user
Got what I wanted without any problems. Friendly, helpful, efficient staff. Competitively priced.
April 2023 by Paul D'Arcy
Got what I wanted without any problems. Friendly, helpful, efficient staff. Competitively priced.
January 2023 by Aimee Whitaker
Staff friendly but managed to get the one thing I ordered completely wrong.Quite far away to drive so will just get correct item at homebase or b&q.
April 2022 by 49 Wild
Send you message to say order ready travel 22 miles to find order half missing back in tommo will never use you again disgraceful
March 2022 by Charles
Helpful and friendly staffBut the online ordering is a joke.
December 2021 by Stephen Briggs
Always friendly and polite. Orders on time. Can't beat them really. Thanks again Steve B.
August 2021 by John Package
Customer service was shocking, like they wanted me out the door ASAP. Just go across the road to the other one
July 2021 by mervyn lutton
Thank you to Olivia (Liv), for the wonderful help given to me today. This young trainee is, and will be, a credit to this company. Thank you and stay safe. God bless. Mervyn. X
July 2021 by kevin atkinson
Booked online straight in and out order was ready just to pick up .Great service
June 2021 by Mary Gilmore
went into the Riopn branch they only had two out of four items in stock and not able to get in they had them in Harrogate a lovely member of staff called Sam offered to collect them after her shift on Saturday and bring back to Ripon on Sunday what a gem to go out of her way when she could have gone straight home over and above service from Sam well done Scewfix
March 2021 by Rita Wells
A friendly face greeted me, yes we had to wait but only seconds. The lady behind the counter was friendly and polite. Well done to you all. In and out in 5mins max.
