March 2024 by Sue Bell
Excellent service from Andy and Luke today, MOT and replacement of brake pads all done in a few hours. Service with a smile too. Highly recommend.
February 2024 by Katie Denver-Smith
If I could give zero I would. Absolutely appalled and very angry. I brought my Ford focus in to have an mot on Wednesday 21st February. The car was in full working order with no errors on the dashboard. The car failed the mot due to non working sidelights on the front of the car, i was told they had tried to get it working but it was still not working. I was advised to take the car to an auto electrician. When I collected my car I then had a headlight malfunction, this was not on my car before. I paid £66 for an auto electrician to tell me the sidelights were working the whole time. I took the car back to you and was told that the auto electrician didn't know what they were talking about as the sidelight was still not working and they pointed to the light which was not working. The auto electrician wasn't open when I was told this and so left them a voicemail. The auto electrician called me back first thing on Tuesday and I took it back to them. I was then told that the light that kwikfit told me was my sidelight is actually a cornering light. This light is no longer working after kwikfit tried to 'fix' it. This light was fully working when I took it in to kwikfit. We were also advised that the car needs to go to a Ford garage to get the cornering light fixed now. My husband took the car back to kwikfit and advised them of their error. We immediately got given an mot certificate. If your staff do not know what a sidelight is on a Ford focus how on earth are they doing the job? I cannot believe I am now £66 out of pocket and have still got to spend more money to fix my car that you have broken. We have contacted Ripons area manager as we feel that your error should not leave us out of pocket.
February 2024 by Stuart Bravender
Quick friendly service. Only failure was the price was higher than expected.
February 2024 by Rob Bentley
Excellent service, helpful friendly staff.
February 2024 by Tara De Freitas
Booked my car in for MotExcellent communicationPrompt serviceFriendly approachableStaff.
February 2024 by Louise Mauborgne
The car was fixed up properly - wheel alignment and new wiper blades.
February 2024 by Bill Harrison
Efficient and completed before schedule
February 2024 by Juliet Searle
Excellent service
February 2024 by Thomas Fisher
Was able to order the tyres and get them fitted the same day. Staff was excellent.
February 2024 by Richard Austin
Luke and his team were welcoming and friendly, very clear in communication, and got the work done well and efficiently. Top notch service!
February 2024 by Elzbieta Matyszczyk
Lovely staff, professional and very helpful
February 2024 by Chris Marr
Fantastic - we popped in on the way down south with a slow puncture. Marius took the time to take the tyre off, check it and put some sealant on it for us. Sorted within half an hour and we're good to go. Thank you so much
February 2024 by Robin Mitchell
The fitter explained that even thoughthe tyres were legal at 20 mm theywouldn't be as efficient.This explained why the car didn't appearto be handling as normal in the wet.
February 2024 by Glenn Measham
hi Kwik fix Ripon I am very with the work your time good job and thank you all
February 2024 by Anne Cook
Felt confident that the service had been well done. Appreciated the Health Check and appreciated having this explained to me.
