November 2023 by Heather Osborne
Friendly and helpful staff. Affordable flooring
July 2023 by Jessica Kirby
Massive thanks to your new member of staff Ali for helping me navigate my first time looking for a carpet! She was super helpful and was great at getting a few different quotes for me. Will definitely be getting other carpets and flooring from her when I need them :)
July 2023 by Nicola Woods
A fantastic experience at Calverts. Will looked after our rather complicated orders for different carpets which our builder was ordering on our behalf. He responded immediately to phone calls and kept us fully informed about delivery dates etc.The carpets look absolutely first rate and I recommend Calverts wholeheartedly.
June 2023 by Judith Southcombe
Very pleased with my stair carpet , joe the fitter , was very professional and pleasant, well pleased with the fit
April 2023 by Paul Hoh
Waited in all day never turned up.spoke to them they did not know where our order was won't be used again .
February 2023 by B
Helpful, friendly staff. Great quality products at brilliant prices, which is what we all need right now.
February 2023 by Jo Fenwick
Great service, helpful staff.
December 2022 by Kirsten Antoncich
Rubbish experience at the Ripon branch. We went in yesterday to ask if they could fit a carpet before Christmas, they said they had a free day on the 22nd and we could be measured in the morning. To be on the safe side we asked if we could reserve a slot to be on the safe side as we were clearly buying a carpet from them as we have done many times. Told that we couldn?t reserve a slot but the diary was free that day, explained the property was being ket to a family and we needed it before 3rd Jan, no problem, get measured quickly and have the carpet fitted on the 22nd. Carpet was measured this morning, popped in as agreed to order carpet, lady was pretty unhelpful, gave incorrect info and then advised we wouldnt get fitted until mid Jan, I was pretty confused given the conversation with the same lady yesterday. These mistakes do happen however there is no excuse for poor customer service, this is a mistake and a very stupid system on their part - and the customer response was literally a verbal shrug. Times are difficult for businesses at the moment and companies like this with such poor customer skills who dont work with customers to reach any sort of resolution deserve to lose business. I imagine their response to my review will be a defensive one. Could I suggest you get the lady serving us some customer service training - its not fair on her to not be equipped to deal with complaints arising from a very ineffective system.
June 2022 by Richard Major
Good range of carpets with helpful staff, carpets were fitted quickly and the service was great. Will definitely use again when the next room needs sorting.
May 2022 by Edward Watson
I'm a professional landlord who have used an alternative company for 10 years previously. I decided to try Calverts. The plus side is that the price of the carpets is extremely competitive. The downside is that the staff are so incompetent that they didn't even include underlay in the initial quote. This was rectified once I pointed it out. The fitters are subcontractors and the fitting quality is very poor. They left a considerable amount of rubbish in the front garden as per the picture. I will absolutely never use again. Cheap and a shambles.
May 2022 by Richard Deakin
Very helpful staff and a great selection of floor covering. This is the 3rd time we have used Calvert's and would recommend them to anybody!
February 2022 by Monika Hannon
Very helpful and friendly staff
December 2021 by Jean Walls
Brilliant! Plenty of parking spaces, huge choice of rugs and carpets, very friendly, helpful staff. We came away with two large rugs and two runners, all excellent quality and very good prices.
December 2021 by Tony Adams
nothing much to say except A1 in every aspectjust good old fashion down to earth people and Jan spot on
December 2021 by Richard Edmondson
Great prices and good range
