December 2023 by Google user
Fantastic service and delivery friendly respectful staff thankyou once again for a smooth process
July 2023 by Christine Turner
Great staff very helpful and welcoming
June 2023 by Adam Chesmore
Great service both in store and delivery. The Harrogate store really looked after us with choosing the right bed and talking us through the deals and aftercare.Delivery drivers were polite and managed to shift an extremely heavy mattress up the stairs in our flat in under a minute (no idea how, took me 15 mins to move the old one!).Only thing to bare in mind is delivery times start from 7am - our half hour courtesy call was at 6.30am and delivery just after 7am so make sure you're up!Will definitely buy from Bensons in Harrogate again when we require a new one.
June 2023 by Chelsea Owen
Lots of bed/mattress options and the staff are knowledgeable and really friendly and bubbly
June 2023 by Sally Robinson
Very good experience from choosing my new bed to delivery
April 2023 by Sue Morris
Staff are super helpful and friendly. No massive sales push. Very patient with my parents who are elderly and forgetful. A large selection of beds and mattresses to choose from and a full price range. I highly recommend Bensons for Beds in Harrogate.
April 2023 by Rebecca Rego
Very polite friendly and professional
April 2023 by Nicki Smith
Brilliant experience from purchase to delivery
December 2022 by Amelia Guinness
Just been into the store in Harrogate to buy a mattress Richard was really helpful and insightful regarding what mattress to buy. The whole process was very quick which I was happy about because I popped in, in my lunch break!Thank you for your help looking forward to my new mattress.
August 2022 by ian Neale
Great experience from purchase to especially delivery, highly recommend this company.
June 2022 by Danielle Bartley-Mould
Brilliant service received. Had my two year old twins with me so a shopping trip can be a bit of a challenge. The gentleman was so friendly and that really helped as he spoke to the twins and made them feel at ease. He was very informative and gave us all the advice we needed. Purchased a bed, 6 pillows a mattress and pillow protectors. Perfect all round I?d highly recommend.
May 2022 by Alex J Bebout III
They assembled the bed backwards and now we have puncture holes where they incorrectly mounted the headboard to the frame. A quick check of the drawers would show that it was incorrect.
January 2022 by Andrew Swift
James was very helpful and gave us as much time as we needed when choosing - very knowledgeable
December 2021 by Rob Kemp
Helpful sales staff, affordable comfort to suit different budgets, straight forward order process, & a black Friday deal price on Sunday ?? (delivery Mon - Fri only)
August 2021 by Lyndsey Waddington
Absolutely disgusting customer service. My father bought a bed 2 years ago that was built by the manager as it ended up being delivered at 8 o'clock in the evening! 2 years later it has now collapsed in the middle. My father has been told it should have had a post in the middle to support it, which the manager didn't put there. Having spoken to the shop and customer service he is being told he will have to pay for it to be sorted!! Sorry but how is this even his fault and why should he be charged. I phoned customer service yesterday and equally was spoken to in a disgusting way they promised to phone my father to sort and didn't!! Not the kind of service expected from such a large company!!Update: This has now been resolved by a nice lady called Sophie, many thanks for your help
