February 2024 by Lesley Johnson
Absolutely hopeless our new post woman at Brompton on Swale.
December 2023 by laia mulet
Great service! Got my special delivery delivered ahead of time!
September 2023 by William Hastings
Bought a PS5, paid extra for next day delivery and a week later it's not arrived. When I try to track it says parcel is in our system and won't tell me any more. Useless service, Snail Mail.
April 2023 by N Ma
Parking can be difficult but staff are great
August 2022 by Kate Kerr
Please please please update Google maps with your change of opening times. I literally turn up all the time when the Web says you are open and you are not!
July 2022 by Tracey Hicks
Sick to the back teeth of receiving letters and parcels for Catterick Garrison. The address happens to be the same road and number but they are CLEARLY marked GARRISON. if I don't catch the post person I'm obliged to take the delivery to the sorting office myself. Its getting ridiculous and it gets worse at Christmas.
July 2022 by Dave Macey
Not a bad place
February 2022 by Chris Smith
It would be quicker to send them a letter than actually wait for them to answer their phone for enquiries.
December 2021 by Chris Clarke
Yet again the postman decides not to ring the doorbell when we are in the house, preferring to pop a card through the door, asking us to go up the hill to collect the parcel they were asked to deliver. And yet again the opening times of the office have changed to make it more difficult to collect undelivered post. I have long been a supporter of RMG against the other couriers but I am beginning to feel that my loyalty is being poorly rewarded
August 2021 by Dylan Webb
Never had any issues with picking up parcels or deliveries.
March 2021 by Stephen Raw
Most of the year I live on Badgers Retreat Holiday Park bear Tunstall, and have quite a lot of mail delivered. However Royal Mail are the only delivery posting company that refuse to bring it to my door, and leave it always at the park office. This lazy attitude causes missing items, and restrictions in getting my mail as I can only get it when the office is open. I have before visited the sorting office in Richmond and submitted a formal complaint, however the appalling service continues. Royal Mail don?t deserve even a 1 star rating I am afraid.
March 2021 by Adam Gardner
Once again shocking service from Royal Mail! Delivered parcel 2 hours after the allocated time slot and then I realised the driver only delivered 1 of my 2 parcels. Why can?t your delivery workers do their job properly? Embarrassing.
December 2020 by philip mccowan
I can't see why Royal Mail give timings for parcels to be delivered as they never arrive at the time stated. Yet again you stay in and wait and wait nothing. Should we blame covid 19 for sending out times we can expect delivery. Poor poor service yet again.
November 2020 by Steve Raw
Most of the year I live on Badgers Retreat Holiday Park bear Tunstall, and have quite a lot of mail delivered. However Royal Mail are the only delivery posting company that refuse to bring it to my door, and leave it always at the park office. This lazy attitude causes missing items, and restrictions in getting my mail as I can only get it when the office is open. I have before visited the sorting office in Richmond and submitted a formal complaint, however the appalling service continues. Royal Mail don?t deserve even a 1 star rating I am afraid.
November 2020 by Ivan Rookes
Never open when says open on website timings on door not same from website
