January 2024 by Lou
Really friendly team, very helpful and efficient. Thanks!
December 2023 by Billie Grisdale
Went to the Post Office to try and post some letters today; firstly I was told they were large letter when all they needed was flattening which took half a second, then they told me they don't have any 2nd class stamps but would I like to spend a fortune more on some 1st class. I said I'd leave it and buy online then tried to buy some envelopes to be told the card machine doesn't work and do I have cash, which I never carry. She then got me to do a 'cash withdrawal' to pay for £1.99 worth of envelopes. We have also not received any post for 4 days then this morning received 31 items. Absolutely shocking service!
August 2023 by Tom teeriff Nash
Went in to exchange bagged coins for notes, to then pay I to account, however, was refused.
August 2022 by Susan Thomson
I'm new to the area and use this post office weekly to collect Amazon parcels. I have found all the staff to be very pleasant and helpful.
May 2022 by Suzanne Walsh
Unpleasant lady behind the counter. Never helpful, never friendly. I avoid this post office now due to poor service from her.
April 2022 by Tom Osorio
Excellent staff, friendly and very knowledgeable. Patient with any customers who struggle to understand issues and often provide advice well beyond what it is reasonable to expect. Richmond's very own "bureaucracy busters".
September 2020 by Jessica Grant
I travel out of my way to visit the Post Office in Richmond. Staff are always very helpful and friendly. Wide range of postage bags, boxes and supplies also
September 2020 by Amy Elliott
Lovely staff members who really do go above and beyond. I've never left this place unsatisfied. Thank you for making your customers feel valued, and being so friendly no matter the time of day.
September 2020 by Paul Harness
Usual range of post office services plus a few touristy ones (postcards etc.)
