January 2024 by Google user
The service I received from start to finish was exceptional. Working in customer service myself I understand the importance of great service and this was some of the best I've ever received.\\n\\nI was served by a gentleman called Ellcis who was a breath of fresh air. He was incredibly knowledgeable about every part of the process and ensured that I was his number one priority. I also had a couple of interactions with the manager of the branch who was equally as pleasant.\\n\\nThanks for making this such an easy stress free transaction.\\n\\nThank you
November 2023 by John Collins
Recently visited Drive Vauxhall to look at getting a different car that was suitable for my needs. Alex greeted me and took me to see the motability guy.I was looked after by both Alex and Dean, who both helped me to choose a car better suited to me.I've settled on the new Mokka which I will get in March 24. Let's just hope it comes with some new mats.Excellent customer experience from all the staff at Drive Vauxhall.
November 2023 by Mark McCrum
Dean has been very helpful and pro active in dealing with the process. Well paced engagement throughout, pleasure to deal with.
November 2023 by Spencer Briggs
Great service and staff, the car I purchased is great no faults at all , any problems they?re always happy to help , big shoutout to Alex who got the sale over the line and sorted all the details which needed to be completed. Overall 10/10 in every department.
November 2023 by Philip Wood
Great customer experience all around. My partner visited initially to purchase a used car and was assisted by a really nice staff member Dean, after discussing options available we decided to use the mobility scheme available to my partner to lease a new vehicle.The process was really easy, Dean handled the request and made the process straight forward, keeping us updated with personal video messages whilst we waited for the order to complete.Drove off the forecourt today feeling very satisfied and thanks again to Dean for a really good customer service.
November 2023 by Daniel Hill
Couldn?t fault DRIVE vauxhall Redcar. One of the only dealerships I?ve been to where every member helped to the best of their ability to ensure I got the best deal. Dean Sharp went above and beyond and for this, I will definitely be back to look at a new car for my partner.
October 2023 by lindsay taylor
Bought a car from here today impressed with the smooth process from start to finish looked after by Geoff Allen who provided an excellent service explained everything offered us extras with no pressure at all. Would highly recommend
October 2023 by Jess Lloyd
I recently purchased a new car from Drive Vauxhall Redcar and I cannot fault the service. From walking into the showroom Alex Pearson made me feel at ease, I don't know too much about cars and going into the showroom alone can be daunting but, Alex talked me through my options and showed me a range of vehicles for my budget and needs.The whole process was faultless and sale follow ups have been great too, ensuring all is well with the car. I'd highly recommend Alex and the team at the dealership and will be sending friends and family their way.
October 2023 by Andrew Porrett
Would just like to give Alex at Vauxhall Drive Redcar, a huge thank you for all your advice and help on choosing my new car made me feel very welcome and relaxed. 10 out of 10 for customer service and excellent feedback. Will definitely be going back for my second car so once again Alex and everyone at Vauxhall Drive Redcar a huge thank you and take care
October 2023 by Callum Galloway
Bought my first car from here the other day and was delighted with how easy of an experience it was, superb and friendly service from enquiry to purchase. Thanks Dean!
October 2023 by Chantelle Woodley
Great experience all round! Big thank you to Dean Sharp who was a huge help in finding me my first ever car. Dean made the process really simple and smooth, which was ideal, as with being a new driver, car shopping for the first time initially felt quite overwhelming. Thank you to David Soulsby who also supported and made there experience even more enjoyable.
October 2023 by Helen Carroll
I have been a customer for a number of years and the service is second to none. Beth was super efficient in arranging my service and MOT, an unexpected repair and even got my car back to my place or work for me.Many thanks to everyone involved. Keep up the good work. I am a very happy customer.
September 2023 by Chiara
Exceptional service as always. Had an issue with my car that needed fixing and it was booked in straight away to suit my convenience. The issue was fixed within the approximate timeslot given and I had my car back the same day. The customer service is always excellent from the service team.
September 2023 by Maria Rich
Fantastic service from Dean all the way through made the process so easy. Regular contact and updates and made me feel at ease from the moment I walked in the dealership. Would highly recommend, such a nice gentleman.
September 2023 by Nathan Baxter
Brilliant service from start to finish . Alex was great and I didn't feel pressured once throughout the whole time I was dealing with the purchase of my new car . Great staff 5 star service. Would definitely recommend