July 2023 by Jo Littlejohn
Fantastic! Went in for a mattress which we ideally wanted same day.Great Silent Night mattress at good price, delivered for free 2 hours later.Very friendly and helpful. 10/10
October 2022 by Sue Carpenter
Good prices and great customer service
October 2022 by Gill Dransfield
Very good experience
October 2022 by Carolyn Hay
Wonderful service! I needed flooring urgently and right at the end of the working day to allow Mum to come home from hospital. Dave was superb - ?We only have time today either for you to pay or for us to deliver. We?ll deliver now and you can pop back in another day to pay.?
October 2020 by Faye Snowden
Never Again! 2 of the 3 carpets came and were too small. Pocklington had measured wrong. Really unprofessional service don't risk it.
October 2020 by Julie Atkinson
This is a great local carpet shop. We have had mattresses and carpets from them and we have experienced expert and friendly customer service each time we've used them. I particularly love the fact that David and his team will sell you a carpet which is suited to your needs and budget; there is no pressure on you to buy something more expensive. We have just bought a carpet for a rental property we own which bought and fitted with absolutely no problems and so quickly! Prior to that we haven't needed to use them since 2014 because the last carpets we bought from them have worn so well.. Even on the stairs, there is absolutely no sign of wear whatsoever and they clean beautifully if we have a spill - even a glass of red wine was no problem. These were not top range, top price carpets but a well priced product sold by a knowledgeable salesman who knew which carpets were the right ones for our needs. Won't go any where else now.
October 2020 by Catherine Morton
Very good customer service. Very helpful member of staff. Prices same as many other shops. Willing to help in any way they can. Will definately recommend to anyone.
October 2019 by Clare chapman
After using Pickering branch of Pocklington Carpets for the last 15 years, it was my first stop on moving house. The staff are professional and helpful with an excellent subject knowledge. 3 more rooms carpeted this week, thanks to Dave, Steve and Colin the fitter, great service from all. Would highly recommend.
October 2019 by Eddie Head
We needed to replace a number of carpets and staff were very helpful, without being pushy.Large selection of floor coverings to chose from and took time to explain pros and cons of different types and gave us time to discuss between ourselves over a number of visits.Very patient throughout, even when we changed our mind.Would recommend and will use in the future.
October 2019 by Shaun Horrigan
The staff are extremely helpful and not pushy there is a wide range of quality carpets I have now carpeted 2 properties using Pocklington carpets and I wouldn?t go elsewhere the fitters do an amazing job and are very polite and tidy highly recommended
October 2019 by Kath Ward
Highly recommend Pocklington carpets. Excellent customer service from Pickering shop and installation. Plenty of choice of carpets and kitchen flooring.
October 2019 by Keith Johnson
Great serviceMattress price cheaper than Silentnight's websiteDelivered within 1 hour, 14 days on Silentnight's websitePleased to support local business and jobs
October 2019 by Jane Hutley
Complete lack of interest despite asking for help. The arrogance of the salesman was stunning but then he lost about 4K of business. I?ll never bother again
