March 2024 by Anna Hemmingfield
Great service and are happy to help meet your requirements
March 2024 by Lea Rach
Another disappointing visit, staff abrupt and rude. No one ever accepts responsibility or gets there story straight. Don't even give correct account of what the car has had done previously (mix vehicle up). Vague answers, came across as they don't know what they are talking about. Unsatisfactory, they will not fix the problem. Smug look on workshop mangers face and laugh when walking away very unprofessional.
March 2024 by andy jones
Highly professional dealership
March 2024 by Lucy Leppington
Great experience from start to finish with Lucy Webster
February 2024 by Neil Hallewell
Our Sales person was Lucy Webster.Lucy very knowledgeable about the vehicles we were interested in.She arranged a test drive at short notice. She has answered all our subsequent enquiries in a timely manner.It was nice to have her deliver the car, she has even responded quickly to questions after the sale.A great experience, proper customer service for once.
February 2024 by Perminder Singh
This post is for Chloe Troop at Land Rover Pickering. Fantastic service. The video Chloe sent me off the Car I was interested was a special touch. Chloe is wonderful and polite. Credit to Land rover Pickering. Thank you.
February 2024 by IOM Dave
Just picked up my new car from Hatfields. Bought it over the internet/phone. All went really well, no nasty surprises. Excellent customer service from Andrew.
February 2024 by Jaguar Area62
Fantastic experience well organised excellent sales team
February 2024 by eleanor mitchell
Friendly professional staff. Regular updates when vehicle in for service or repairs. Full explanations as to any works carried out. Vehicle always returned cleaned.
February 2024 by Max Hartley
Shocking service, rude service adviser, will not be purchasing or doing any further business with Hatfields of Pickering
November 2023 by alex cook
Dean fletcher at pickering landrover was fabulous really helped us and gave great customer service even with me been an awkward customer
September 2023 by Les Johnson
Great company...great car....great service...go see them if you want satisfaction
August 2023 by Linda Dunn-Edwards
Excellent customer service. Always feel a valued customer we?ve dealt with several dealerships over the years but Hatfields Pickering is the best by far. I wouldn?t trust my vehicle to anyone else
August 2023 by David Walton
DO NOT PURCHASE FROM THIS DEALERSHIPPurchased a Land Rover discovery from Landrover Pickering in 2020 it was manufactured in 2018 with 60,000 on the miles on the clock. I?ve keep up with all the servicing at the correct intervals at Landrover dealership. In 2023 the engine blows up covered 20,000 in the time of 2.5 years of owning vehicle complained to Landrover quoted £12,000 for a new engine. It?s now become apparent through the finance company it had a new engine in 2020 unbeknown to me when purchased which would have effected my buying decision so in total this will be it?s 3 engine in 5 years and there saying I?ve got to pay for it. Unbelievable DO NOT PURCHASE FROM THIS DEALERSHIP
July 2023 by Kieran Ridgway
The whole experience from walking in, purchasing a vehicle and walking out was pleasant. From walking through the doors we were greeted very kindly by a blonde lady. The person we dealt with whilst purchasing the car was sociable, polite and helped us get a great deal. Very professional, organised and polite staff would definitely recommend to anyone looking to purchase a Land Rover.
