January 2024 by Ben
Great service, staff was polite and calm even during a very busy period
December 2023 by Debbie Digiorgio
Staff are always extremely helpful and pleasant in this store
October 2023 by Jane Colley
Got a bargain with some top soil on offer, and a very kind man who served us helped put it in the car boot.
October 2022 by Carole Blundy
I am very disappointed with this Company's attitude and found them dismissive with regards to my complaint about the installer's workmanship. The Customer Services Manager would not even come to the phone to listen to my legitimate complaint which challenged their installation guarantee as the toilet proved to have been flawed and this fact concealed at installation.I will not be using Wickes again and would give them a nil star rating after this.
August 2022 by Morag Brookes
Do not get your kitchen fitted by Wickes. I had a terrible experience. I ordered my kitchen on 31st August 21 and the fitter didn?t start until 11May22. He didn?t do a full day and it took 4 weeks to complete. At time of writing, I am still waiting for my oven, microwave and damaged door to be fitted. During this 4 weeks I had no cooking or washing facilities. I had to wash up in my downstairs toilet which is not hygienic. My kitchen is not large and there was no building work involved. I have complained to be told they will not pay any compensation. I went to Wickes as they offered a one stop service. Do not use Wickes!
July 2022 by Kath Chapman
We feel very badly let down by this company. We ordered a new kitchen from them in the Spring. We were told that we could either pay by credit or pay in full at the time of ordering. So we paid in full and were told that the kitchen would be fitted in June/July. In the meantime we sourced cooker and hood, dishwasher and sink which have since May been taking up space in our garage. When we rang up in May to confirm the fitting date we were told we would have to wait until January 2023! Unbelievable. And this despite their having taken full payment. Definitely one to avoid as their word is worthless.
July 2022 by N Ma
Good range of products and reasonably priced with return service if you buy too much for the job
July 2022 by Nigel Manning
Good range of products and reasonably priced with return service if you buy too much for the job
April 2022 by Simon Page
Not been to Wickes for years, as I moved away from a town with it.Dropped in on the way home and really pleased we did. Just as I remembered, good quality products at reasonable prices.The team were really helpful and, although I ended up spending more than I bargained for, that's purely because there was so much I'd put off buying from another 'DIY' shop that's closer to my home.Definitely will be returning.
April 2022 by Simon Jones
Went to buy compost. Parked, in the car park, next to it. Took note of what I wanted & went to pay. Was told I would have to carry sack of compost through shop from car park to be scanned. Queried this, only to be told I could use a trolley. No offer of assistance from either staff (half my age, at least) on tills & no customers waiting. Priceless.
February 2022 by sally brown
Friendly staff, great paint selections and well stocked fencing and boundary supplies
January 2022 by Sue Cail
Very helpful staff, found everything we needed.
January 2022 by Nic Watters
3 members of staff all looking over their computers in the kitchen and bathroom section, all too busy to help when no other customers in the section!
January 2022 by Mike Anyone
Spacious not crowded good stock of most things quick checkout friendly staff
July 2021 by jodie ?JLeigh? B
Everything you need. Good offers. Helpful staff although checkout very busy with long queue and only one checkout open. Ordered online and collected within the hour. Easy and useful option
