September 2023 by Mike Maher
Hello,Today I visited your store to attempt to match a beige coloured tilewhich I know is over 4 years old. Also was a possible problem with size.The guy serving me was an absolute star. His name is Rob.His display of customer service and professional manner was simplyoutstanding. Nothing was too much for this gentleman.He walked me to the aisle to show me the tiles he thought might suit.I am extremely happy as in todays retail business world, customer service is sadly neglected. People are quick to complain but not so quick to praise. My wife and I will be purchasing some tiles soon andwe will be at your store in Northallerton as my shopping experience today gives me inspiration that customer service still exists.Please can you let Rob know that his kindness and efforts have made my job easier. Keep up the great workkind regardsMike Maher
August 2023 by Dave H
Bought some tiles today and was served by Rob. He couldn't have been more helpful. Thanks Rob!!
April 2023 by Martine Mortimer
So happy with the tiles we bought.Just wanted to say a big thank you to Becca she went above and beyond, Becca was so helpful and gave us a lot of advice she was so friendly and Jerome was friendly too thank you
August 2022 by david hall
Made a number of vists before I made up my mind, was served mainly by Jerome , occasionally Becca both very knowledgeable helpful and pleasant at all times
May 2022 by George Wade
Fantastic service. Many repeat visits during a large project and the team were always super helpful!
May 2022 by Atthe Barkers
Excellent service today. Urgently needed some grout that was out of stock and they managed to resolve the problem for me!
April 2022 by Jan Aylett
Couldnt be more helpful. Reccomend.
October 2021 by jack hutchinson
really clean showroom and really helpful staff. would highly recommend.
August 2021 by david tibbett
Brilliant staff excellent service
June 2019 by Sarah Wilson
Tuesday 11th June Megan served me and gave me excellent advice on what tiles would be appropriate for my kitchen... Marvellous!
September 2017 by Julia Raine
Fantastic helpfull staff pleasant experience.
