December 2023 by Nicola Lancaster
100% professional customer service. Very impressed with all the testing and got reasonably priced specs provided within 1 week.
December 2023 by Stuart Robinson
Following my visit to rectify a continuing and worrying pain in my left eye I was absolutely delighted with the excellent care and customer service I received by Rachel (the optician) and all the wonderful team at the Northallerton branch. It was a first class experience from start to finish.
November 2023 by Karen Ellam
Great eye exam today with a lovely friendly optician that made me feel relaxed
October 2023 by Mark Lowther
Always been a very pleasant experience at Northallerton. Knowledgeable staff and very helpful. Prices seem competitive too. Would recommend as there has never been a hard sell just options that are explained.
October 2023 by Jacky Cooper
I used Specsavers for all of my eyecare during the five years we lived in Northallerton. Experienced nothing but great service for all of that time. From the receptionist through to fitting your new specs, the staff are profesional, pleasant and polite. I've been really pleased with the standard of eye care and would confidently recommend this practice.
October 2023 by Lindsey Dent
Fantastic customer service nothing was a problem for them. Made to feel very welcome through out my time in the store
October 2023 by Alison Busby
Great team at this store at the moment. Excellent opticians in my experience this time
September 2023 by Steve Hunter
Great service, as usual. Quick and easy, help with frame choice, everything explained, no hard sell and the staff were friendly and helpful. Many thanks.
September 2023 by Margaret Hinman
Great experience- staff very efficient and friendly-
August 2023 by Andrew Quaye
Recent visit to Northallerton branch. They constantly try to ?upsell? , have you considered contact lenses, do you want anti- glare coatings, have you had a hearing test recently?etc.,etc. The staff aren?t to blame for this and obviously they are coming under pressure from senior management to adopt what is basically a discriminatory practice, I say it is discriminatory as old people are far more likely to be deceived into making unnecessary purchases, than the younger and more skeptical.Maybe if they stopped doing this and actually concentrated on the job in hand then the queues wouldn?t be as long.
August 2023 by Bernard Dawson
Great service and good range of options, pleasantly surprised at the cost
August 2023 by Louise Dickson
Great service again from the Northallerton branch. New glasses are very comfortable & new prescription for contact lessons are working. Thank you staff for your expertise & patience.
July 2023 by Linda Newlove
I am extremely pleased with the lovely service I got at Specsavers Northallerton. Thank you to Rachel Walker who did my eye test and all the help given in choosing and receiving my glasses by Ally, Corrie, Vonny and the aftercare with Sophia . Thank you ladies xxx
July 2023 by Francis Muncaster
No problems adjusting to new prescription. .A minor adjustment needed to fit but will call in when we return from holiday.
June 2023 by Mark Bonney
Been going many a year, really helpful, knowledgeable too. Great to have them there to 'see' me through transition bifocal to verifocal.
