March 2024 by Sharon Hearne
Alex was lovely, she completely understood what I wanted and she delivered. I was a little nervous as I've just moved to the area so this was my first appointment with a new hairdressers but I love my hair....Thank you Alex
March 2024 by Deborah Caygill
Highly recommended
March 2024 by Sarah Bent
My 9yr old had a wet cut and finish with Alex, she thoroughly enjoyed the experience and was extremely happy with the final result! My daughter was treated with respect, patience and made to feel very welcome, especially as we were a last minute booking! Thank you for a lovely experience!
February 2024 by Roses English
Great hair styling by Sophia
February 2024 by #1Smith
I Visited the salon today for the first time. As soon as I got there Alex came across and introduced herself, and took me across to the hair station. I explained what I would like and Alex was fantastic and talked me through what was achievable as well as every process she was doing. I felt confident that she was knowledgeable about curly hair, and my wild curly hair didn't phase her?. She made sure I was happy with what she was doing and also told me how to achieve this at home. Even though she had other clients she was attending to, she didn't once rush me and nothing was too much trouble.What struck me about the salon was all the staff were super friendly and supportive of each other. The salon was very clean (the staff were constantly cleaning), The products used were top quality and available to buy although these weren't pushed for sales in any way, and I definitely will be returning.
February 2024 by Tree Sadler
Brilliant service. Stylist listened to my answers and my ideas. I have very curly hair. She asked Lloyd to do my undercut as he is the master of razor cutting. Wonderful stylists the pair worked very well and gave me the result I hoped for.
February 2024 by Emma Morris
Lovely treatment, listened to what I wanted and how I wanted my hair to be.Not rushed, took time and very pleasant.Looking forward to coming back in 6 weeks. Thank you
February 2024 by Liona Dryden
Absolutely love how my hairs turned out, Alex did an amazing job as always!! x
January 2024 by Judith Warrior
You always get a great service,friendly staff .My hair is the worst to cut as it's so thick but Lloyd does an exceptional job and always looks fab when he has finished. Always explains what he is doing . Well done Lloyd
January 2024 by Alex Bloomfield
A consistently superb service from everyone at Saks. From Callum and his superb hair washing, to Lloyd and his magic scissors. I never leave the salon without a vastly improved hairstyle, or without my mood being infinitely improved.
January 2024 by Jake Richardson
Great experience as always and very Happy with my hair cut. Never disappointed.
January 2024 by mandie Roberts
I?m delighted with the colour Laura achieved with my roots, It looks so fresh and revitalised! Thank you toAlex for a great blow dry! Also the chap (didn?t get his name) for the gorgeous wash and head massage.
January 2024 by Jane Aldridge
First visit to Saks Northallerton yesterday and I was really impressed by the friendliness and professionalism of the team. My stylist spent a lot of time talking about my hair needs in relation to colour and cut and I am really pleased with the final outcome. I was well looked after throughout my visit , offered cups of coffee and magazines etc. Given the current Coronavirus situation it was evident that all staff were taking great care and constantly wiping down all surfaces. Very impressed . Highly recommended.
November 2023 by sue gray
Wonderful treatment with Kirsty, so knowledgeable & enthusiastic about her work. Both Kirsty &Ali so welcoming...like seeing old friends ??
September 2023 by Val Coates
I have mixed views of this salon. From the outside, it looks quite rundown and drab. It doesn't help that the car park is small, has overgrown trees/shrubbery and a terrible road surface. But hey let's face it a lot of town centre salons don't have car parks at all!Having only been twice I can therefore only give a limited review. My first visit should have put me off altogether and would have a few years ago but I think I'm mellowing as I get older and believe that everyone deserves a second chance.Both visits were for blow-dry appointments because I wouldn't entrust any stylist first off with anything more than that, would you? ? Laura was the stylist I was booked in with the 2nd time and it's down to her that I wouldn't hesitate to return. Her professionalism and knowledge was excellent. I walked out of the salon on a grey, miserable day, feeling on top of the world because she'd listened to me and how I would like my hair to look!Unfortunately I haven't been able to make another appointment with her since, either because of her hours, holidays, my commitments etc. Whatever, I will book again but it will have to be well in advance clearly.Please make the reception area more welcoming either when clients enter or when they leave. For new, potential future clients, it would be ever so nice to know that we were having our coats taken, a gown given and maybe even fastened for us or ask us to fasten it. Not all gowns are made the same! Then direct us, like we are children, because we've never been before, to where we're going and why and what for and with whom (your Wetherby salon does all of the aforementioned brilliantly btw).....Ah well you get the gist. I'm sure you're a busy salon with plenty of clients and what am I talking about?? I'm talking about customer service and continuity....
