December 2023 by John Young
A big thank you to the staff in helping us buy my nephews first hamster, she was so patient with him explaining how to hold, feed and toys and about his home. Very helpful. It's been nearly a week and he loves Ginny the hamster. ?
October 2023 by James Haskell (oldplodder)
The sraff are always very helpful. Really friendly, knowledgeable, and will attempt their best to supply you with a suitable replacement product if the one you want isn't available.
October 2023 by Maureen Willoughby
Really helpful staff, always friendly real pleasure to shop there
October 2023 by Rick Cheesman
We bought what we wanted with great service from staff.
September 2023 by Elaine Bannister
Went into this store today and want to say a big thank you to Ellie who went and above and beyond to help us in store, a great sales assistant
September 2023 by Reggie Perrin
One member of staff on the shop floor took a long time to get sorted.
August 2023 by Marcus Boxshall-Smith
Great grooming service, looked after our Tara evening though she can be a handful.Thank you to the team!
August 2023 by Matthew Farrow-Connolly
Very friendly and helpful staff, it was Martin who served us and told us about the app about the discounts we could get for the items for our new puppy
August 2023 by Emily Findlay
Absolutely wonderful staff grest store
August 2023 by Verina Horner
Lovely store. Never been there before. They were a bit short of pet cages. Very clean. Customer service excellent. The staff member cleaning the rats out obliged me in general chit chat about them as we have fancy rats. one of the male members of staff took my large bag of sawdust and placed it at the cashiers till for us so if didn't have to carry it around. Lovely store to visit
July 2023 by Karen Hamilton
Love this shop it?s clean lots of variety and staff nice and helpful the girls in groom room are fab and dogs come out great ???
June 2023 by Dom Knights
Very polite and caring towards our pets.Gandalf was very calm throughoit the visit.
May 2023 by Joe (joe)
Great store unless you want live food , then you have to get there when they get a delivery or you'll simply get what's left
April 2023 by David Croucher-Jones
Went in to ask for advice on our dog pulling when walking. Excellent service and great advice from Anna. She fitted our dog with a harness and advised on a special lead that clipped to the back of the harness and the chest. Anna spent time with our dog and us, even taking our dog outside the shop to show us how to use the harness and lead. Really pleased with service and can thoroughly recommend this store.
April 2023 by Christine Gatenby
Very Helpful, very friendly and very professional. The 2 members of staff on the till were so good and went out of their way to help me.
