February 2024 by John Hemsworth
Found that Maxwells priced a stereo at the same price as most retailers, and was really keen to support the local shop / high street, so I asked the sales team if there was a small discount that they could offer to make the purchase there and then. They wouldn?t offer any discount. I left and managed to find the same product from another retailer who was happy to offer a small discount.In these financial times, even a few pounds makes a difference. Disappointed especially having bought products from them before. I won?t be returning.
June 2022 by Janet Seymour
I would just like to give a massive shout out to Mark at Maxwells for helping me connect my 92 year old Dad?s TV to the internet. So much patience! What a star ?? We buy all our electronic stuff here?just the BEST customer service. Thank you so much ?
June 2022 by Trish Miller
Superb service: dishwasher ordered on Monday and delivered, fitted with old one removed on Wednesday with minimum fuss. Everyone was efficient and friendly. I had full confidence in them all. Highly recommended! I wouldn't now shop anywhere else.
April 2022 by Alastair Mackenzie
Great service from James when I purchased a television. He was very knowledgeable and nothing was too much trouble. Maxwell's are an excellent company to deal for domestic appliances. We will be back.
March 2022 by Christine Nicholson
Would give 6 stars if possible. Shop local this store is second to none for price and customer service. Purchased a Samsung TV after Richard talked us through all the TVs, he was great, first class service, very knowledgeable and patient not only while we decided but also when we got a 'little stuck' whilst enstalling the TV at home. TV delivered by Maxwell's great service. Would recommend to all & many thanks to Maxwell's.
January 2022 by andrew white
Had the most helpful TV installers - Anthony & Steven install the Tv on Saturday 22 Jan 22. When the existing bracket was not going to work Steven improvised and got it sorted, while Anthony sorted the old Tv and moved it for me.I know I would not have had that level of care and service from a national supplier.Thank you
January 2022 by David Pike
Popped into the shop earlier today. Although I didn't purchase anything this time around, the courtesy and service from the guys who were around was first-class!Will definitely go back there at some point in the future....
January 2022 by Janet Keddie
My fridge freezer died, phoned Maxwells?s and a new one was delivered three hours later. Excellent service.
January 2022 by Michael James
Bought a freezer. Thought they were brilliant.
November 2021 by Jamie (Rinse)
My mother recently bought a TV fromMaxwell?s. She was guided superbly by Mark Humphries from start to finish. Neither my mum nor myself are particularly knowledgeable when it comes to technology. Mark did a great job in explaining to mum how to make the most of her knew purchase! He went above and beyond and we are very grateful!
October 2021 by Jamie Park
My mother recently bought a TV fromMaxwell?s. She was guided superbly by Mark Humphries from start to finish. Neither my mum nor myself are particularly knowledgeable when it comes to technology. Mark did a great job in explaining to mum how to make the most of her knew purchase! He went above and beyond and we are very grateful!
September 2021 by Geoff Isaacs
We have purchased an item from this company we had a delivery problem which they sorted then item was damaged in transit we assume they doing their best to rectify as we speak. Excellent service especially Sheila Overton who us a credit to the company for going above and beyond
August 2021 by Nigel Wilson
Just had a new cooker delivered and installed by Maxwells, great to deal with, installation very professionally done , delivery exactly as promised, no more to be said other than we look forward to future purchases from you ?
July 2021 by Charlotte Sands
Brilliant service! Popped in on Saturday to look for a new washing machine, got great service from Sheila. Machine arrived today, all plumbed in, old machine taken away along with the packaging from the new one. Would highly recommend!
February 2021 by Jules Mortimer
I needed a new washing machine. Expert advice in-store meant an easy decision regarding the new washer and then a very quick, efficient, safe installation of the integrated washing machine by two lovely fitters who took all COVID-19 precautions a few days later. They removed and disposed of the old machine and packaging for me and left a very tidy kitchen. The cupboard door needed new holes in which to fit the integrated hinges (which they currently doing) and this didn?t cause any issues. From start to finish Maxwell?s customer service and their in-house fitters (Steve & Sean) have been fabulous. This highlights why shopping local and using an independent store is the best option #shoplocal #supporttheindependent
