Apparently nobody who works in the Halifax is qualified to open a current account for my 14 yr old daughter. I was told to do it online so I must be more qualified than them. Unfortunately the online application service is having technical issues so can’t even do it online. Utter garbage. No wonder this country’s a... read full comment
March 2023
Expect everyone to do everything online. Branches have ridiculous opening times for working people. If you need to speak to someone expect to wait over 30 minutes on the phone.Really low interest on savings too
July 2021
Absolutely hopeless. At beginning of lockdown in March gave us telephone number where we would get help via direct line. Tried numerous times but it has never once been answered!
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