March 2024 by Mark Meadows
Great service, friendly and knowledgeable staff. Recommended.
October 2023 by Steve Best
Great place to look after your car when it needs in techs sound fitters spot on thanks
August 2023 by Paul Anthony Miles
Just wanted to write a review to thank Dean and his mechanic colleague who worked to fix my vehicle yesterday. After getting my rear brakes, discs and calipers changed by them in March, I recently noticed the rear left wheel would get noisy and very hot after short periods of driving. I called in yesterday and Dean managed to move around appointments so I could be seen to that day. His mechanic managed to fix the issue there and then without any further dramas. Genuinely very impressed and great customer service!
June 2023 by Keith Meredith
Absolutely brilliant service, arrived early and asked if they could help as I had a meeting. Honestly, nothing was a trouble. Brilliant service with a smile. Definitely recommend this branch
June 2023 by Habiba Khan
A fantastic experience at this centre. The staff are absolutely amazing and go above and beyond.We were travelling from Scotland going back home to London when we had a tyre burst. It's a Saturday and getting to 5 pm when they close. We were 6 miles away and got there on stepney and Matthew and team did an amazing job. Real professionals who know what they are doing. Thanks Northallerton team.
April 2023 by No Name NO NAME
Phoned this morning for oil change and new oil filter and diesel filter change. I was quoted price and I arranged to bring the car in the following day. I received phone call 2hrs later to say price is incorrect and it should have been an extra £110.I fully understand mistakes are made but a national chain can't give correct quote from outset is really poor. The conversation should have been, we've made a mistake however we will honour our price that we quoted.
March 2023 by Marcin Kkrzyzanowsko
bought a new tire done less than 100 miles tire is suitable for trash......
November 2022 by Mark Gofton
Went in for a free health check, told it would take an hour and they'd ring when ready. 2 hours later, no phone call but car sat on the forecourt.Told car had multiple serious faults which would cost in excess of £750. Took it to two other mechanics who failed to find any faults at all and car sailed through MOT by a different mechanic the week later.Avoid.
November 2022 by Ash Dodds
Brilliant service.. The manager couldn't do enough to help me. Would highly recommend
November 2022 by David Campbell
Really good service professional and well worth it they can't do enough for you
November 2021 by Christopher Sinnott
Matthew is always polite and provides an excellent service
November 2021 by Margaret Hewson
Had the pressure in my tyres by a very helpful pdrson..thank you.
November 2021 by Andrew Smith
Brill service and decently priced also
November 2021 by david robson
Good choice and value tyres. Special mention to Matthew from Nortahllerton who was very informative and helpful. Will use again as the installer knew exactly what he were doing and was very fast and efficient in his job. Tyres are balances perfectly. Happy to leave a 5* review. Thanks.
November 2021 by Guy Incognito
Tyre fitter was so overtly rude to me and three other customers that I would give a minus star rating if I could. Really poor customer service, he spoke to people like they were something stuck to the bottom of his shoe. Everything was a problem to him and he clearly didn?t want to be there. National Tyres should do a survey of recent customers at this branch - I think bosses would be shocked at how many people have had an unpleasant experience there recently. I?m certainly never going there again, not to be spoken to like that.
