March 2024 by Joe McNicholas
The staff here always try their best in what can seem difficult circumstances due to low staffing levels most of the time.Generally not as busy as it used to be which means you can get a seat most of the time.The halloumi and roasted veg toastie was disappointing as there was very little filling. The ham and cheese toastie was better.The coffee, as always, was well made.Vegetarian options: There are a number of vegetarian options although the quality isn't always the best.Parking: The branch is situated on a large car park that has a section of free parking for one hour. A larger, paid parking area is available.Wheelchair accessibility: The branch has ramps that lead up to the main doors although the doors don't open automatically. There is plenty of room inside for wheelchair access.
January 2024 by Mr Writer
I've come to this Costa for many years now. There's another Costa on the High Street, but I like Applegarth as it's a little more out of the way and can often be a bit quieter which I prefer, plus there's parking right outside which is usually never a problem to access. There's a short and long stay option as well, which is helpful if you want to shop on the High Street before or after.The main reason I wanted to write this review is to recognise two members of staff in particular; Jane and Sav. Whether the cafe is quiet or busy, I've always received a very warm welcome. They work with efficiency and really do care about people which, in my opinion, separates them from the rest. I feel like I can have a genuine conversation with either of them, rather than being seen as just another number going through the till. Many other coffee shops, particularly chains that I've visited, focus on taking the order and delivering the drink with minimal interaction. This isn't the case when I'm served by Jane or Sav, and I'm really grateful for it.For the most part the cafe is clean and tidy, though when it's busy it can sometimes be a short wait before the tables are cleared. This is a staffing issue, in terms of them being low on numbers, though, and does not reflect the hard work that I see going on.Both Jane and Sav have the ability to work fast yet still have time to engage with customers. It's a consistent experience every time, and I do see that they extend this to every customer who comes in. It's a real pleasure to see.On the rare occasion that there's a queue with extra waiting times, it does come down to not having enough staff. Every time I've seen this happen, Jane and Sav give the right level of interaction and appreciation for those who wait, while working as fast as possible to serve without compromising the quality of their service and drinks.I can live with the occasional time when tables haven't been cleared in favour of the warm welcome I get here. Today, Jane, who was working on her own, was juggling all aspects of running the cafe. My table was cleared and cleaned before I even got close to sitting down (before ordering a drink). That's why I'm not taking any stars off.Thank you, and know that your personality is what brings me back here every time, I appreciate it.
November 2023 by Jeff Brewer
Cramped, noisy, and expensive. Have to admit I did like the cheese and ham toasty.
October 2023 by Dino
Only recently started calling in here. Coffee is really nice, the interior is a little tatty but I get take out so that doesn?t bother
August 2023 by pat jackson
As with most Costas...very often lots of dirty crockery on tables. Staff chatty...I'd rather have efficiency than a chat about 'how my day's been'
August 2023 by jasminecZ5620NJ
I thought Costa was suppossed to be a nice relaxing cafe. Not a place that's like a pub. Today I went in with my friend for a drink. I've never heard it so loud. I couldn't hear my friend talk. Groups of men laughing, who were treating it as a pub but without the alcohol. I nearly asked for a refund. So uncomfortable today.
July 2023 by Rachel Waterhouse
One of two good Costa in Northallerton :-) Lovely warmed cookies there at the moment.Parking: Right opposite. Generally places available.
June 2023 by CLARE BEAR
Quiet little Costa tucked away. Fast and efficient service and a well made coffee
May 2023 by Stephen D
May 29 th. I visited with my wife while travelling west from Sandsend. On arrival there was a queue of maybe 5 people and some in the restaurant. The young girl behind the counter was on her own coping extremely well and dealing with what was clearly a large workload. Eventually I got served with two take out Americanos and I thanked her and complimented her on how well she was coping. She smiled and explained her assistant was off duck and she was on her own all day but she did not complain and just dealt with the workload. If the Management read this you have a little star in that girl and please recognise her. Good dedicated staff today are worth their weight.
May 2023 by Izabela Szczakowska
I recommend this cafe delicious coffee and friendly service
April 2023 by Richard Edwards
Called in here Easter Sunday just about lunch time enjoyed a very nice toasted sandwich and an excellent coffee it seems a strange location hidden behind the high street but right in front of the big carpark but it works shop was busy but not manic got a table and enjoyed the breakParking: Parking has to be classed as excellent as carpark is right in front of the shop could even be reversed with the shop in front of the carpark
March 2023 by Kath Kenneally
New staff member Jinny served me and although a queue was calm friendly and did not let this phase her .Also attention to detail removed cups etc that did not meet perfection of looking right so as not to lessen the customers enjoyment.The building itself can get a little noisy at times when busy .
March 2023 by Janina
I was there a week ago on Saturday, I saw that there was one person working there who prepared coffee for me and for the rest of the customers, the rest I do not know what they were doing there, but one was walking and the other was lying on the counter and talking to someone. I hope this bespectacled woman earns the best.
March 2023 by Jacqui H
I called in on my way home for a large caramel latté with cream. It took two staff to make one coffee and when I got to my car and took a sip it was practically cold it's the worst coffee I've had in ages from Costa. I won't be going back into the shop!!!!
March 2023 by Liana Lija
Love this place. Costa have amazing coffe. Also you can eat some light food. Or snack ?
